Helen Herron
NORTH RICHLAND HILLS,TX
Summary
Dynamic entrepreneur with a proven track record at Helen Herron Properties LLC and Integrity Tax Services, excelling in small business operations and relationship building. Leveraged expertise in marketing and client service to significantly enhance property value and customer satisfaction. Skilled in staff hiring, fostering high-performing teams, and driving substantial business growth through strategic leadership and customer relations.
Overview
20
20
years of professional experience
Work History
Owner
Helen Herron Properties LLC
01.2018 - Current
- Assessed property valuations regularly to ensure accurate pricing for both sale listings and lease negotiations.
- Oversaw renovation projects to enhance property values while adhering to budget constraints and timelines.
- Managed tenant relations effectively, ensuring high retention rates and timely rent collections.
- Analyzed financial performance data of owned properties quarterly enabling informed decisions regarding capital improvements or divestiture opportunities.
- Negotiated favorable lease terms for clients, resulting in cost savings and enhanced property value.
- Scheduled outside contractors for major maintenance issues.
- Promptly responded to tenant complaints and concerns for over 7 properties.
Owner
Integrity Tax Services
01.2005 - 04.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Trained and motivated employees to perform daily business functions.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established foundational processes for business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Education
Bachelor of Science - Business Administration
Jackson State University
Jackson, MSHigh School Diploma -
Lakeside High School
Lake Village, AR05.1985
Skills
- Small business operations
- Relationship Building
- Customer Relations
- Client Service
- Business Management
- Marketing
- Sales management
- Staff hiring
Timeline
Owner
Helen Herron Properties LLC
01.2018 - Current
Owner
Integrity Tax Services
01.2005 - 04.2024
Bachelor of Science - Business Administration
Jackson State University
High School Diploma -
Lakeside High School
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