HELEN HUI
Mountain View
Summary
Results-driven Technical Program Manager with extensive experience in scaling complex hardware from R&D to global retail. Specializes in resolving bottlenecks in technical programs, driving adoption of telemetry standards, and developing business models that address supply gaps. Combines engineering execution with strategic leadership to deliver high-performance products that enhance user experience.
Overview
14
14
years of professional experience
Work History
Technical Program Manager
Google
Mountain View
06.2019 - Current
- Shattered the industry assumption that tempered glass was incompatible with under-display sensors by pioneering the first-ever firmware-validated glass ecosystem for five consecutive Pixel generations, ensuring compatibility for over 20M+ units and maintaining a 99.9% sensor reliability rate across a global fleet.
- Drove the New Technology Introduction (NTI) strategy for future architectures by inserting accessory requirements into the earliest phases of device planning to ensure next-gen sensors are selected with accessory compatibility in mind.
- Architected reference design business model to unblock launch-day supply gaps by navigating three-way legal and technical agreements between Google, sensor vendors, and manufacturing partners.
- Served as the sole engineering lead for the Self-Certification program, acting as the primary technical advocate for external partners and bridging the gap between third-party vendors and confidential internal teams.
- Secured resources for product telemetry initiatives by persuading System Software and Marketing stakeholders to convert a data blind spot into a strategic asset for tracking global sensor performance.
- Optimized the validation timeline by 50% (from 12 weeks to 6 weeks) through a "Protofood" pilot program that replaced noisy general testing data with a high-fidelity, disciplined cohort of 200+ power users to identify critical bugs earlier in the NTI phase.
- Conceived a physical-to-digital bridge for the Pixel 10 series where product packaging QR codes inject precise calibration data instantly upon unboxing to solve biometric latency issues.
- Established the first Anti-Reflective (AR) accessory standards for future Pixel roadmaps, influencing Accessory Product Manager and Optical Engineering to adopt strict new validation Specification requirements to preserve native display quality for 100% of certified third-party screen protectors.
- Negotiated the prioritization of out-of-box user education features within crowded software release schedules while successfully synchronizing partner timelines with internal device PVT/MP milestones.
SSD Technical Product Marketing Manager
SK Hynix America
San Jose
10.2018 - 06.2019
- Led technical engagements with customers to qualify SSD reference designs for Top 5 global PC/Server manufacturers, defining critical storage requirements that aligned with future industry trends.
- Established strategic relationships with industry partners to align SSD solutions and ensure compatibility with major reference designs.
- Developed technical collateral to train 100+ global sales team members and facilitate complex customer integrations.
- Conducted market research and competitive analysis, providing pricing recommendations while representing the company at key industry events.
Product Manager, SlimPort Accessories
Analogix Semiconductor, Inc.
Santa Clara
09.2015 - 03.2018
- Developed product requirements, pricing strategies, and go-to-market roadmaps for SlimPort accessory portfolio, ensuring alignment with market needs and business objectives.
- Led full product lifecycle for VR and mobile accessories, coordinating communication between internal R&D and overseas manufacturers, launching 10-15 new SKUs across global retail channels, capturing 15-20% market share in niche segment.
- Acted as primary technical liaison between internal and external engineering teams, resolving complex integration challenges for VR projects, facilitating timely project delivery.
Product Manager
Accell Corporation
Fremont
11.2013 - 08.2015
- Directed the full development lifecycle for mobile communication products, focusing on high-bandwidth DisplayPort and USB-C connectivity standards.
- Spearheaded strategic portfolio transition to emerging USB Type-C technology, launching 15–20 high-performance hubs and docking stations supported by ROI analysis.
- Managed complete product lifecycle with market risk assessments and End-of-Life (EOL) strategies, ensuring smooth transitions to next-generation hardware portfolios.
Product Manager, Enterprise Solid State Drive
OCZ Technology Group
San Jose
10.2011 - 10.2013
- Drove OCZ's SSD revenue growth from $9.8M to over $21M (over 200% increase) through strategic product management initiatives.
- Owned the strategic planning and tactical execution for Enterprise SATA SSD products, transforming roadmaps into validated, shippable hardware.
- Developed comprehensive Market Research Documents (MRDs) covering core positioning, risk analysis, and revenue forecasting, securing executive buy-in for product initiatives.
- Established rigorous requirements for product certifications and quality control, ensuring enterprise-grade hardware met all industry reliability standards.
Education
Stanford LEAD Program - Executive leadership and innovation framework
Stanford University
Palo Alto, CA03-2026
Introduction to Robotics - Technical foundations in kinematics and motion planning
Stanford University
01-2025
Project Management Professional (PMP) - Global certification in program management methodology
Project Management Institute (PMI)
01-2020
Artificial Intelligence: Implications for Business Strategy - Executive program focusing on AI deployment
Massachusetts Institute of Technology (MIT)
01-2018
Machine Learning Engineer Nanodegree - Technical certification in deep learning and predictive modeling
Udacity
01-2018
Bachelor of Science - Computer Engineering: Minor in Mathematics
San Jose State University
01-2005
Skills
- Systems architecture
- Technology roadmap development
- System integration
- Firmware optimization
- Validation and testing
- Validation frameworks
- Machine learning applications
- AI strategy
- Data intelligence
- Fleet telemetry systems
- Sensor integration
- Physical-to-digital bridges
- Technical leadership
- Cross-functional collaboration
- Consensus building
Core Proficiencies
- Technical Leadership & Systems Architecture
- Hardware Ecosystem Strategy
- System Integration & Validation
- Data Intelligence
- Machine Learning & AI
- Program & Business Strategy
- Strategic Unblocking
- Lifecycle Management (PLM)
- Operational Excellence
- Cross-Functional Influence
Timeline
Technical Program Manager
Google
06.2019 - Current
SSD Technical Product Marketing Manager
SK Hynix America
10.2018 - 06.2019
Product Manager, SlimPort Accessories
Analogix Semiconductor, Inc.
09.2015 - 03.2018
Product Manager
Accell Corporation
11.2013 - 08.2015
Product Manager, Enterprise Solid State Drive
OCZ Technology Group
10.2011 - 10.2013
Stanford LEAD Program - Executive leadership and innovation framework
Stanford University
Introduction to Robotics - Technical foundations in kinematics and motion planning
Stanford University
Project Management Professional (PMP) - Global certification in program management methodology
Project Management Institute (PMI)
Artificial Intelligence: Implications for Business Strategy - Executive program focusing on AI deployment
Massachusetts Institute of Technology (MIT)
Machine Learning Engineer Nanodegree - Technical certification in deep learning and predictive modeling
Udacity
Bachelor of Science - Computer Engineering: Minor in Mathematics
San Jose State University