Helen Husen
Columbus,OH
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
7
7
years of professional experience
Work History
Sales Manager
Helen Braids Studio
03.2019 - 10.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Established and cultivated solid business relationships with new or existing customers.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Office Management Assistant
Huawei Technologies
01.2017 - 02.2018
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Collaborated with various departments to complete assigned tasks.
- Liaised between clients and vendors and maintained effective lines of communication.
- Organized events and meetings to maximize capacity and keep event venues running smoothly.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Created purchase orders and tracked invoices to avoid missed or delayed shipments.
Education
Associate of Arts - Accounting And Business Management
Gage University College
Addis Ababa ,ethiopia09.2012
Skills
- Business Planning
- Sales Reporting
- Performance Management
- Sales Operation
- New Business Development
- Solution Selling
- Strategic Planning
- Client Relationship Management
- Market Research
- Staff Management
- Brand-Building Strategies
- Social Media Savvy
- Relationship Building
helping people
i love helping people who are in need of help ,financially mentally and physically
Timeline
Sales Manager
Helen Braids Studio
03.2019 - 10.2023
Office Management Assistant
Huawei Technologies
01.2017 - 02.2018
Associate of Arts - Accounting And Business Management
Gage University College
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