Helen Jackson
Clarksville,VA
Summary
Accomplished professional with a comprehensive background spanning various administrative roles, including College Registrar, High School Records Clerk, and Office Administrator. Adept at managing academic records, ensuring compliance with regulatory standards, and streamlining office operations. Demonstrated expertise in maintaining accurate and confidential records, fostering efficient administrative processes, and supporting educational institutions in meeting their goals. Proficient in graphic design for print and digital media, including logos and brand identity. Experienced in copywriting, CAD design, digital photography, interactive presentations, video editing, motion graphics, and website design.
Proven ability to handle diverse responsibilities with precision and attention to detail. Seeking opportunities to leverage my experience and contribute to the success of a dynamic team.
Overview
27
27
years of professional experience
Work History
Guidance Office Records Clerk
Brunswick County Public Schools/Brunswick H.S.
08.2022 - Current
- Responsible for accurately updating and maintaining electronic and physical records of current and former students, including transcripts, attendance records, and disciplinary actions
- Inputting new student information into school's database system, ensuring data accuracy, and performing regular audits to identify and correct errors
- Facilitating the retrieval and processing of student records for various purposes, such as college applications, employment verification, and legal requests, while adhering to privacy regulations
- Compiling and preparing transcripts for graduating students, ensuring completeness and accuracy in academic records and grades
- Responding to inquiries from students, parents, faculty, and external organizations regarding student records, policies, and procedures in a professional and timely manner
- Supporting the registration process by verifying student information, processing enrollment forms, and coordinating with other departments to ensure smooth transitions for new students
- Managing the retention and archiving of records according to school policies and regulatory requirements, ensuring accessibility while safeguarding against unauthorized access
- Collaborating with school administrators, counselors, and other staff members to streamline record-keeping processes, address issues, and implement improvements for efficiency and accuracy
- Assist with accurate attendance recording and reporting
Church Administrator
Tabernacle of Zion
09.2017 - Current
- Oversee daily management of church's office, operations, facilities, and technology systems.
- Manage church's media and graphics to include updating church website, social media accounts, flyers, t-shirts, letterheads, business cards, and weekly announcement publications.
- Manage purchasing process and nurture vendor relationships.
- Maintaining accounting and general records, including payables and stipends
- Manage church membership records
- Coordinate volunteer efforts, leading to more organized and impactful service experience for all participants
- Enhance congregation engagement by organizing and implementing various community outreach programs
- Collaborate with pastoral staff on strategic planning initiatives, supporting the growth and development of the congregation''s mission
- Oversee facility maintenance projects, ensuring a clean and inviting space for worship and fellowship activities
- Coordinate scheduling for all meetings and events on the church calendar, avoiding conflicts and maximizing use of available resources.
Registrar/Director of Registration and Records
Saint Paul's College
06.2001 - 05.2015
- Responsible for the management of the Office of Registration and Records, with an enrollment of over 500 students per semester
- Provided records management for registration, student permanent records, transcripts, degree audits, and the maintenance of class scheduling
- On-going participant in various college committees
- Provided enrollment and admissions support to students and coordinated the registration process
- Served in other important capacities such as Veteran's Affairs Liaison, Athletic Eligibility Certifier, Work-Study Supervisor, and Trainer for Campus Management System Usage.
Assistant Registrar/Data Entry Specialist
Saint Paul's College
06.2001 - 06.2007
- Provided records management for transfer students
- Assisted with the direction and coordination of the registration process
- Assisted students, faculty, staff, and alumni on registration data needs
- Served as office manager and point of contact for day-to-day office needs.
Group Sales Manager
SMG/ Richmond Coliseum
12.1996 - 01.1998
- Maintained client database and analyzed sales trends
- Assisted promoters with developing discounts and promotional campaigns.
- Performed day-to-day sales for group event tickets for approximately 75 clients per event.
Education
CERTIFICATE, Core Four Business Planning Program -
Longwood University Small Business Development Center
Lawrenceville, VA02.2014
B.S. DEGREE: MARKETING -
Virginia State University
Petersburg, VA05.1994
Skills
- Mac OS X
- Windows
- MS Office Suite
- Adobe Creative Suite
- Google Suite
- LumaFusion
- Keynote, Numbers, and Pages,
- Quickbooks
- Creative: Brochures and Newsletters, Business Cards, Logo Design, Flyers, Postcards, Posters, Letterhead, Brand Identity Development, Copywriting, Corporate Branding, CAD Design, Digital Photography and Editing, Interactive Presentations, Video Editing, Motion Graphics, Website Design
- Administrative: Customer/Client Service, General Office Administration, Policies & Procedures, Records Management, Research and Data Analysis, Excellent Verbal and Written Communications, General Bookkeeping and Accounting, Grant Compliance Management, and Facilities Management
Timeline
Guidance Office Records Clerk
Brunswick County Public Schools/Brunswick H.S.
08.2022 - Current
Church Administrator
Tabernacle of Zion
09.2017 - Current
Registrar/Director of Registration and Records
Saint Paul's College
06.2001 - 05.2015
Assistant Registrar/Data Entry Specialist
Saint Paul's College
06.2001 - 06.2007
Group Sales Manager
SMG/ Richmond Coliseum
12.1996 - 01.1998
CERTIFICATE, Core Four Business Planning Program -
Longwood University Small Business Development Center
B.S. DEGREE: MARKETING -
Virginia State University
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