Helen Jackson
Summary
Reliable and trustworthy janitorial professional with 10+ years of experience keeping facilities in clean and orderly condition. Performs heavy cleaning duties, including cleaning floors, washing walls and glass, cleaning restrooms, dusting office furniture, and removing trash. Completes routine maintenance activities, including notifying management of the need for repairs. Committed to delivering outstanding customer service, ensuring a welcoming environment for patients and visitors alike. Expert with all cleaning supplies, time management.
Overview
50
50
years of professional experience
Work History
Cleaning Service
Sherman Cleaning Service
05.2019 - 10.2024
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Used time management and efficient cleaning methods to meet deadlines.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
Housekeeping
America Cleaning Service
02.1975 - 05.2019
- Dusting, vacuuming, sweeping, and mopping floors.
- Cleaning and sanitizing surfaces, including countertops, sinks, and appliances.
- Cleaning bathrooms, including toilets, showers, and sinks.
- Cleaning and polishing interior windows.
- Emptying trash cans and recycling materials.
Environmental Services Aide/Housekeeping
Children's Hospital of Alabama
01.2004 - 06.2023
- Maintains friendly, efficient, positive customer service demeanor toward customers, clients, and co-workers. Is adaptable to customer needs.
- Maintains all assigned ancillary and department areas and corridors in a clean neat and sanitary manner, to protect safety and health of others and in compliance with accurate preventative maintenance procedures as outlined in department policy.
- Inspects and uses judgment in determining which cleaning techniques outlined in orientation guidelines to follow.
- Demonstrates efficient and safe use of housekeeping equipment and solutions as observed by supervisor.
- May disinfect and sterilize equipment and supplies, using germicides and sterilizing equipment.
- Diligently employs universal precautions when disposing of trash and bio-hazardous materials.
- Keeps cart properly stocked with equipment and cleaning supplies; ensures all chemicals are accurately labeled, and all equipment is in good working condition.
- Promotes effective interpersonal and interdisciplinary relationships, maintains professional conduct at all times.
Housekeeping Assistant
La Quinta Inn & Suites In
03.1985 - 09.1988
- Clean and dust baseboards, pictures, lampshades, knick-knacks, windowsills, furniture, basic light fixtures, and vacuum floors
- Assist with making up bed
- Ensured a welcoming environment for guests by keeping all areas clean, tidy, and wellmaintained.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Responded to requests from patrons for linens and toiletries.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Housekeeping
The Park at Riverchase
02.2004 - 08.2005
- Patient care and sitting care
- Assist with Laundry duties
- All rooms: Clean and dust baseboards, pictures, lampshades, knick-knacks, basic light fixtures and vacuum floors
- Performed light housekeeping tasks to maintain a clean and comfortable living environment for patients.
- Facilitated smooth communication between front desk and housekeeping, optimizing room readiness.
- Assisted housekeeping staff in completing tasks efficiently for improved overall cleanliness.
Housekeeping Manager-Parttime
HM Cleaning Service
01.1999 - 12.2005
- Manage day to day operations of housekeeping department
- Promoted a culture of teamwork within the housekeeping department by fostering open communication channels among employees at all levels.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Responsible for daily quality control programs
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
- Evaluated employee performance and developed improvement plans.
- Trained and mentored all new personnel to maximize quality of service and performance.
Education
GED -
WC DAVIS
Birmingham, AL05-1969
Skills
- Cleaning Techniques
- Equipment Operation
- Attention to Detail / Task Prioritization
- Time Management
- Physical Stamina
- Reliability
- Problem-solving
Timeline
Cleaning Service
Sherman Cleaning Service
05.2019 - 10.2024
Housekeeping
The Park at Riverchase
02.2004 - 08.2005
Environmental Services Aide/Housekeeping
Children's Hospital of Alabama
01.2004 - 06.2023
Housekeeping Manager-Parttime
HM Cleaning Service
01.1999 - 12.2005
Housekeeping Assistant
La Quinta Inn & Suites In
03.1985 - 09.1988
Housekeeping
America Cleaning Service
02.1975 - 05.2019
GED -
WC DAVIS
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