Helen Joseph
Belle,WV
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
GMIT
Advanced Auto Parts
Cedar Grove, WV
11.2013 - Current
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Retail Parts Professional
Advance Auto Parts
Cedar Grove, WV
05.2015 - 09.2019
- Greeted customers and provided excellent customer service.
- Managed inventory levels by restocking shelves as needed.
- Maintained accurate records of all transactions within the store's database system.
- Performed daily opening and closing procedures according to company guidelines.
- Conducted regular price checks to ensure competitive pricing was maintained in store.
- Developed strong relationships with Customers: DIY & Commercial to ensure parts were stocked.
- Organized promotional displays throughout the store for maximum visibility.
Sales Associate
Advanced Auto Parts
Cedar Grove, WV
11.2013 - 09.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection for all makes and models of vehicles.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Ensured compliance with all safety regulations while handling hazardous materials.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
Sherman High School
Boone, CO01-1986
Skills
- Teamwork and Collaboration
- Leadership
- Friendly, Positive Attitude
- Multitasking
- Problem-Solving
- Social Perceptiveness
- Collaboration
- Analytical and Critical Thinking
- PPE use
Timeline
Retail Parts Professional
Advance Auto Parts
05.2015 - 09.2019
GMIT
Advanced Auto Parts
11.2013 - Current
Sales Associate
Advanced Auto Parts
11.2013 - 09.2019
High School Diploma -
Sherman High School
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