Helen Kelley
Houston,TX
Summary
Professional and knowledgeable offering 35 years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports.
Overview
39
39
years of professional experience
Work History
Driver
Hop Skip and Drive
01.2023 - Current
- Transporting children safely to and from school
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Part-Time Sales
Lang’s Master Car Care
10.2023 - 05.2024
- Assist customers with selections.
- Complete sales transactions through credit card or cash methods.
- Restock inventory with appropriate merchandise.
Senior Human Resource Generalist
City Of Houston
04.1985 - 01.2020
- Maintains and promotes positive relationships among intra and inter-departmental employees
- Provides professional customer service in addressing issues and concerns in a timely manner
- Advises managers and supervisors on the positive corrective action program
- Prepared edited and revised correspondence documents and reports
- Responsible for scheduling new hires for onboarding
- Scheduled drug testing for seven departments
- Collect fingerprints and enter information into the computer
- Recruited, screened and interviewed for 9-1-1 Telecommunicators vacancies
- Notify Human Resources of job vacancies through job posting procedures
- Made sure all employees met CJIS requirements
- Conducted the orientation and policy training for new hires
- Verified Coordinated the grievance meeting for HEC and Randon or for cause drug testing
- Processed documentation for employee suspensions
- Coordinated open enrollment meetings each year for five shifts.
Administrative Coordinator
City Of Houston
12.2013 - 09.2014
Administrative Supervisor
City Of Houston
04.2011 - 12.2013
Administrative Coordinator
City Of Houston
12.2013 - 09.2014
Administrative Assistant
City Of Houston
06.1995 - 05.2006
Clerk III
City Of Houston
04.1986 - 03.1990
Senior Human Resource Specialist
City Of Houston
05.2006 - 04.2011
Clerk TYPIST II
City Of Houston
04.1985 - 04.1986
Payroll Clerk
City Of Houston
03.1990 - 06.1995
Education
General Studies
Texas Southern University
Houston, TXSkills
- Systems, Applications and Products (SAP)
- Office XP (Word, Excel, Access)
- Online Base 12
- Time Management
- Customer Service
- Clean Driving Record
- Problem-Solving
Timeline
Part-Time Sales
Lang’s Master Car Care
10.2023 - 05.2024
Driver
Hop Skip and Drive
01.2023 - Current
Administrative Coordinator
City Of Houston
12.2013 - 09.2014
Administrative Coordinator
City Of Houston
12.2013 - 09.2014
Administrative Supervisor
City Of Houston
04.2011 - 12.2013
Senior Human Resource Specialist
City Of Houston
05.2006 - 04.2011
Administrative Assistant
City Of Houston
06.1995 - 05.2006
Payroll Clerk
City Of Houston
03.1990 - 06.1995
Clerk III
City Of Houston
04.1986 - 03.1990
Senior Human Resource Generalist
City Of Houston
04.1985 - 01.2020
Clerk TYPIST II
City Of Houston
04.1985 - 04.1986
General Studies
Texas Southern University
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