Helen Kong
Laguna Hills,CA
Overview
1
1
Certification
2026
2026
years of professional experience
Education
Certificate - Dialysis Tech
FMC
Orange, CA10.2024
Bachelors in Psychology
Ashford
San Diego, CA09.2017
Associate of Science - Nursing
Concorde Career College
Garden Grove, CA06.1999
High School Diploma - Required
Lakewood High School
Lakewood, CO06.1994
Work History
Private Duty LVN
Laveta
Orange, CA
2005 - 2006
- Administered medications and treatments per care plans to ensure patient well-being.
- Monitored vital signs and recorded changes to assess patient health status effectively.
- Collaborated with multidisciplinary teams to develop personalized care strategies for clients.
- Educated patients and families on health management and safety protocols to enhance understanding.
- Improved patient care processes by implementing new documentation protocols for efficiency.
- Evaluated patient progress regularly, adjusting care plans in collaboration with healthcare professionals.
- Identified potential complications early through vigilant assessment, reducing the need for hospitalization or invasive treatment measures.
- Evaluated the effectiveness of ongoing treatments regularly, adjusting care plans as needed to optimize results.
- Administered wound care treatments, minimizing infection risk and promoting proper healing.
- Communicated effectively with patients'' families, providing them with updates on their loved one''s condition and progress toward recovery goals.
- Assisted patients with daily living activities, preserving dignity and encouraging selfsufficiency.
- Improved patient outcomes by providing individualized care and closely monitoring their progress.
- Performed thorough assessments of new patients, establishing baseline measurements that informed future treatment decisions.
- Served as a liaison between the patient, family members, and healthcare providers to ensure continuity of care throughout the treatment process.
- Monitored vital signs regularly, alerting physicians to any concerning changes or trends in patient health status.
- Demonstrated cultural sensitivity when working with diverse populations while respecting their unique needs.
- Participated in continuing education opportunities to stay current on best practices within the nursing field.
- Enhanced patient safety by diligently following medical protocols and administering medications accurately.
- Collaborated with interdisciplinary healthcare teams to ensure optimal patient care and treatment efficacy.
- Educated patients on self-care techniques, promoting independence and improved quality of life.
- Managed complex medical conditions by coordinating with physicians and implementing appropriate interventions promptly.
- Mentored new LVNs entering the private duty sector by sharing knowledge gained from years of experience.
- Provided emotional support to patients and families, fostering a compassionate environment for healing.
- Developed customized care plans for patients, resulting in increased satisfaction and comfort levels.
- Managed time effectively, prioritizing tasks according to patient needs and ensuring all essential duties were completed in a timely manner.
- Maintained accurate and detailed patient records, ensuring timely communication of pertinent information to other healthcare providers.
- Administered prescribed medication and treatment as permitted by state and local regulations in accordance with physician orders.
- Changed out tracheostomies, gastrostomy buttons, and catheters regularly to prevent infection or other problems.
- Documented patient assessment, evaluation and responses to therapy to facilitate therapeutic intervention.
- Administered medications and treatments as prescribed by physicians.
- Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
- Scheduled appointments and transported patients to medical facilities using personal transportation.
- Educated clients and families to support wellness activities, self-care techniques and prevention strategies.
- Interpreted patient needs, knowledge, growth, and development to construct treatment plan.
- Prepared visit notes, updated and summarized client records and conferred with health care disciplines in providing coordinated client care.
- Demonstrated clinical competence in administering care to support physician orders, nursing care plan and policies.
- Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
- Supported personal care needs, shopping for groceries, and cleaning house.
- Reported general, physical, and mental condition of patients to support care initiatives.
- Assisted in development and implementation of service plans related to nursing and patient health care needs.
- Engaged and educated clients on appropriate behaviors and essential social interaction.
- Maintained open availability to rotate through on-call periods, night shifts and weekend visits.
- Participated in service education programs, patient care conferences and staff meetings to advance knowledge and foster multidisciplinary communication.
- Administered medications and injections to patients.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Evaluated patient histories, complaints, and current symptoms.
- Delivered emotional support to patients and families during challenging times.
- Monitored patient health conditions to report changes to assigned physician.
- Helped patients complete bathing, dressing and eating.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Coordinated patient transfers to other facilities.
- Provided patient education on health care issues and prescribed medications.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Responded to patient requests with appropriate clinical and personal assistance.
- Took samples to complete diagnostic and routine assessment tests.
- Developed and implemented individualized patient care plans.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Reviewed patient history to verify conditions and current medications.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Poker Dealer
Lake Elsinore Casino
Lake Elsinore, CA
2003 - 2005
- Utilized gaming software for tracking player activity and managing game flow efficiently.
- Computed amounts of players' wins or losses by scanning tickets to calculate amount of money won.
- Received and documented patrons' wagers prior to beginning games.
- Applied standard or special rules to games based on pre-agreed game rules.
- Complemented player numbers to reach minimum levels for play of different games.
- Controlled equipment such as roulette wheels to run games.
- Dealt various poker games, ensuring adherence to casino rules and regulations.
- Managed cash transactions accurately during high-paced game sessions.
- Provided exceptional customer service, enhancing player experience and engagement.
- Monitored gameplay for fairness and integrity, addressing any discrepancies promptly.
- Collaborated with team members to create a welcoming atmosphere for patrons.
- Trained new dealers on game rules and operational procedures effectively.
- Escalated issues to management when necessary, maintaining smooth operations.
- Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
- Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
- Enforced casino rules and regulations, promoting fair play among customers.
- Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
- Increased table revenue by accurately tracking time played, rake, and tips during each shift.
- Promoted responsible gambling practices among patrons in accordance with company guidelines and industry best practices.
- Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.
- Reduced errors in card handling by consistently practicing proper shuffling techniques and accurate card distribution.
- Promoted dialogue between players to support positive customer experience and engaged individuals or groups in game-related conversations to verify understanding of rules and player expectations.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Provided crucial support during large-scale poker tournaments by assisting with registration, table assignments, and event logistics.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Streamlined chip exchange processes for efficient transactions between players and the house cashier station.
- Consistently met performance metrics by adhering to strict timelines for game rotations and table assignments.
- Supported fellow dealers through teamwork and collaboration during peak times or when additional assistance was needed at tables.
- Enhanced player satisfaction by efficiently dealing cards and maintaining a professional game environment.
- Contributed to a safe gaming environment by promptly reporting any suspicious behavior or security concerns to supervisors.
- Demonstrated adaptability by smoothly transitioning between multiple poker variants during mixed-game events or tournaments.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Improved customer relations by effectively addressing player concerns and resolving disputes promptly.
- Developed extensive knowledge of state gambling laws and regulations to guarantee compliance within the workplace.
- Assisted in training new poker dealers on casino policies, procedures, and game mechanics to uphold company standards.
- Elevated the overall quality of gameplay by swiftly identifying potential cheating or collusion between players.
- Answered players questions and resolved disputes to provide excellent customer service.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Kept gaming areas clean and organized to maintain safe and secure environment.
- Inspected table games and equipment to confirm proper function.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Enforced game rules to maintain fair paly and avoid disputes.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Monitored players behavior, taking appropriate action against rule violations.
- Learned and followed company procedures to maintain consistency and standards.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Monitored game for potential security risk to protect operation and players.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Maintained rules for games and identified instances of cheating, notifying security team.
- Prepared players to join games by explaining rules and exchanging money for chips.
- Worked with dealer team to run larger games such as craps and baccarat.
- Welcomed customers and established immediate rapport to encourage gameplay.
- Trained new dealers in rules and operation of different games.
- Dealt cards and compared hands to determine winners of games such as blackjack.
LVN Floor Nurse
TUSTIN Rehab Centers
Tustin, CA
2001 - 2003
- Administered medications and treatments as prescribed by physicians.
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted in developing individualized care plans for residents.
- Collaborated with interdisciplinary teams to enhance patient outcomes.
- Educated patients and families on health management and recovery processes.
- Documented patient progress accurately in electronic health records systems.
- Maintained infection control protocols to ensure patient safety standards were met.
- Provided compassionate support to patients, promoting emotional well-being during recovery.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and maintain licensure requirements.
- Contributed to a safe working environment by following infection control protocols and accurately reporting incidents or concerns.
- Collected and documented vital signs to maintain current records of patients' conditions.
- Collaborated with physicians to develop customized treatment plans based on thorough assessments of patients'' medical histories, symptoms, and diagnoses.
- Enhanced patient care by implementing individualized nursing plans and effectively collaborating with interdisciplinary team members.
- Provided emotional support to patients and their families, fostering trust and open communication during difficult times.
- Examined and treated patients' injuries and pressure wounds to promote healing.
- Maintained accurate records of residents' healthcare treatments and responses.
- Acted as a liaison between patients, families, and healthcare providers to facilitate open communication and ensure all parties were informed of critical care decisions.
- Delivered treatments and direct nursing care according to physicians' orders in Type environment.
- Coped effectively with mental and emotional challenges of positions by remaining centered on patients' needs and delivering quality care.
- Utilized Software to document nursing assessments, treatments, medications and discharge instructions.
- Streamlined workflow processes by efficiently managing time-sensitive tasks such as wound dressings, vital sign monitoring, and medication administration.
- Applied evidence-based practice principles to deliver accurate and effective nursing interventions, enhancing patient outcomes.
- Reduced medication errors through meticulous attention to detail when administering treatments and medications.
- Administered basic patient care and treatments by dressing wounds, treating bedsores, giving enemas and performing catheterizations.
- Supported patients during diagnostic procedures, ensuring their comfort and clearly explaining each step of the process.
- Demonstrated strong clinical judgment when assessing patients, prioritizing needs, and initiating appropriate interventions.
- Communicated effectively with patients and family members to convey important instructions and discuss treatments.
- Supported patients in completing activities of daily living such as dressing, grooming and shower assistance.
- Educated patients on self-care strategies for managing chronic conditions, empowering them to take an active role in their health management.
- Safeguarded patient privacy and confidentiality by strictly adhering to HIPAA regulations and organizational policies.
- Promoted continuity of care through seamless handovers during shift changes by updating colleagues on pertinent patient information and status updates.
- Modified patient health treatment plans by observing patient conditions and responses.
- Maintained accurate documentation of patients'' conditions, progress, and care interventions for informed decision-making among healthcare professionals.
- Improved patient satisfaction scores by consistently delivering compassionate, high-quality care tailored to individual needs.
- Managed medication cart and dispensed pills, oral therapies and intramuscular injections to patients on Type floor.
- Measured and recorded patients' vital signs every hour.
- Served as a mentor for new nursing staff members by providing guidance on best practices, hospital procedures, and effective teamwork strategies.
- Collaborated with healthcare team members to assess, implement and evaluate nursing care plans.
- Administered medication such as insulin and monitored patients' responses to detect problems.
- Exhibited excellent communication skills when interacting with diverse populations of patients across various age groups.
- Assisted in the development of comprehensive discharge plans, resulting in a smoother transition to home or facility-based care.
- Assisted in the implementation of quality improvement initiatives by providing feedback on current practices and suggesting areas for potential improvement.
- Helped patients feel comfortable by adjusting positions and engaging in casual conversation.
- Established compassionate environment by providing psychological, emotional and spiritual support to patients and families.
- Obtained patient vital signs and input/output measurements from inpatients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with admissions, appointments, transfers, and discharges.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Cared for wounds, provided treatments, and assisted with procedures.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Comforted and counseled patients and families throughout care process.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Used aseptic techniques to provide sterilized wound care and dressing applications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Administered medications and injections to patients.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Supported diagnoses by taking blood samples from patients for laboratory testing.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Evaluated patient histories, complaints, and current symptoms.
- Delivered emotional support to patients and families during challenging times.
- Monitored patient health conditions to report changes to assigned physician.
- Helped patients complete bathing, dressing and eating.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Coordinated patient transfers to other facilities.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Provided patient education on health care issues and prescribed medications.
- Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
- Responded to patient requests with appropriate clinical and personal assistance.
- Took samples to complete diagnostic and routine assessment tests.
- Developed and implemented individualized patient care plans.
- Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
- Reviewed patient history to verify conditions and current medications.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
Poker Dealer
Commerce Casino
Commerce, CA
1998 - 2001
- Dealt various poker games, ensuring adherence to casino rules and regulations.
- Managed cash transactions accurately during high-paced game sessions.
- Provided exceptional customer service, enhancing player experience and engagement.
- Monitored gameplay for fairness and integrity, addressing any discrepancies promptly.
- Collaborated with team members to create a welcoming atmosphere for patrons.
- Trained new dealers on game rules and operational procedures effectively.
- Escalated issues to management when necessary, maintaining smooth operations.
- Managed poker tables with strong attention to detail, ensuring smooth gameplay for all participants.
- Contributed to a positive gaming atmosphere by providing exceptional customer service to players of all skill levels.
- Enforced casino rules and regulations, promoting fair play among customers.
- Maintained a high level of concentration while multitasking in a fast-paced environment, ensuring seamless gameplay for patrons.
- Increased table revenue by accurately tracking time played, rake, and tips during each shift.
- Promoted responsible gambling practices among patrons in accordance with company guidelines and industry best practices.
- Exceeded customer expectations through friendly interactions while maintaining focus on managing game play.
- Reduced errors in card handling by consistently practicing proper shuffling techniques and accurate card distribution.
- Promoted dialogue between players to support positive customer experience and engaged individuals or groups in game-related conversations to verify understanding of rules and player expectations.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Provided crucial support during large-scale poker tournaments by assisting with registration, table assignments, and event logistics.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Streamlined chip exchange processes for efficient transactions between players and the house cashier station.
- Consistently met performance metrics by adhering to strict timelines for game rotations and table assignments.
- Supported fellow dealers through teamwork and collaboration during peak times or when additional assistance was needed at tables.
- Contributed to a safe gaming environment by promptly reporting any suspicious behavior or security concerns to supervisors.
- Enhanced player satisfaction by efficiently dealing cards and maintaining a professional game environment.
- Demonstrated adaptability by smoothly transitioning between multiple poker variants during mixed-game events or tournaments.
- Inspected cards and gaming equipment to verify proper functioning and good working order.
- Improved customer relations by effectively addressing player concerns and resolving disputes promptly.
- Developed extensive knowledge of state gambling laws and regulations to guarantee compliance within the workplace.
- Assisted in training new poker dealers on casino policies, procedures, and game mechanics to uphold company standards.
- Elevated the overall quality of gameplay by swiftly identifying potential cheating or collusion between players.
- Answered players questions and resolved disputes to provide excellent customer service.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Kept gaming areas clean and organized to maintain safe and secure environment.
- Inspected table games and equipment to confirm proper function.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Enforced game rules to maintain fair paly and avoid disputes.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Monitored players behavior, taking appropriate action against rule violations.
- Learned and followed company procedures to maintain consistency and standards.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Monitored game for potential security risk to protect operation and players.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Maintained rules for games and identified instances of cheating, notifying security team.
- Prepared players to join games by explaining rules and exchanging money for chips.
- Worked with dealer team to run larger games such as craps and baccarat.
- Welcomed customers and established immediate rapport to encourage gameplay.
- Trained new dealers in rules and operation of different games.
- Dealt cards and compared hands to determine winners of games such as blackjack.
Dialysis Technician
FMC Dialysis
Mission Viejo, CA
03.2024 - 10.2025
- Operated dialysis machines to ensure patient comfort and safety during treatments.
- Monitored patient vital signs and reported changes to healthcare team promptly.
- Prepared, sterilized, and maintained equipment following strict infection control protocols.
- Educated patients on dialysis procedures, fostering understanding and compliance with treatment plans.
Home Nurse
IHHS
24378 Sage Ct Laguna Hills
01.2007 - 04.2023
- Administered medications and treatments according to care plans.
- Monitored patient vital signs and documented changes accurately.
- Collaborated with healthcare teams to optimize patient care strategies.
- Educated patients and families on health management best practices.
Skills
Catheter care
Family support
Gastrostomy care
Behavioral management
Cardiac monitoring
Geriatric care
Diabetes management
Neurological assessment
Respiratory care
Tracheostomy care
Enteral feeding
Home health care
Seizure management
Post-surgical care
Pediatric care
Rehabilitation support
Ventilator management
Oxygen therapy
Home health nursing
Nebulizer treatments
Vital signs monitoring
Direct patient care
Compassionate care
Patient education
Clinical documentation
Vital sign monitoring
Physical assessment
Pressure ulcer management
Medical documentation
Meal preparation
Intravenous therapy
Ventilator monitoring
Medication administration
Appointment scheduling
Care plan development
Patient advocacy
ADL support
Mobility assistance
Personal care needs
Patient needs assessment
Family education
Medical records management
Treatment Planning
Diabetes care
Treatment coordination
Hospice care
Chronic disease management
Oxygen administration
Gastrostomy buttons experience
KanTime software
Passive range of motion
Changing tracheostomies
Personal errands management
Client companionship
Feeding pumps
Maintaining feeding pumps
Medical records oversight
IV management
Physical endurance
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Responsible and dependable
Problem-solving abilities
Cleaning and sanitizing
Multitasking Abilities
Dementia knowledge and care
Multitasking
Adaptable and flexible
Patient care
Basic life support
Reliability
Excellent communication
Critical thinking
Strong clinical judgment
CPR certification
Organizational skills
HIPAA compliance
Team collaboration
Active listening
Effective communication
Adaptability and flexibility
Intravenous medications
Decision-making
Patient support
Relationship building
Certified in CPR/AED
Patient charting
Patient observation
Wound care
Physical assessments
Pain management
Immunization administration
Feeding assistance
Nursing intervention evaluations
Team building
Task prioritization
Certification
Dialysis technician state license, CPR and ADN Certificate
Languages
Korean
Native or Bilingual
Timeline
Dialysis Technician
FMC Dialysis
03.2024 - 10.2025
Home Nurse
IHHS
01.2007 - 04.2023
Certificate - Dialysis Tech
FMC
Bachelors in Psychology
Ashford
Associate of Science - Nursing
Concorde Career College
High School Diploma - Required
Lakewood High School
Private Duty LVN
Laveta
2005 - 2006
Poker Dealer
Lake Elsinore Casino
2003 - 2005
LVN Floor Nurse
TUSTIN Rehab Centers
2001 - 2003
Poker Dealer
Commerce Casino
1998 - 2001