HELEN LEMIRE
Inside Sales Representative
Ofallon,MO
Summary
Innovative and experienced Customer Service professional with 10+ years of A/R, A/P and account management expertise. SAP and vendor negotiation skills coupled with strong process improvement and customer service expertise. Consistent and high client satisfaction rate across job functions.
Sales professional prepared for role requiring focus on client engagement and revenue growth. Skilled in identifying customer needs and crafting personalized sales strategies that drive results. Reliable team player with commitment to collaboration and adaptability, ensuring seamless integration with dynamic team environments.
Overview
18
18
years of professional experience
Work History
Inside Sales Representative
Solenis
10.2022 - Current
- Established long-term relationships with clients by providing exceptional service and support throughout sales process.
- Participated in regular sales training sessions to stay updated on industry trends and best practices.
- Continuously improved product knowledge through ongoing education about features, benefits, and applications.
- Developed effective communication strategies for overcoming objections from prospects.
Account Manager
Clearon Corporation
10.2021 - 10.2022
- Manage data entry processes including entering and tracking customer orders.
- Serve as primary manager of two large ($400K+) customer accounts.
- Negotiate and communicate effectively with clients regarding production and shipping expectations.
- Utilize various reports and data points daily.
Accounting Manager
Champion Packaging
07.2009 - 10.2021
- Provide daily cash flow analysis, complete collections, and maintain month end and year end close spreadsheets.
- Provide payroll services for 208+ employees.
- Manage $8M budget and $6M+ in accounts payable (A/P).
- Process accounts receivable (A/R) cash flow ($300K) and payables ($200K).
- Build and maintain relationships with 100+ vendors to ensure production cycle continuity.
- Maintain vendor master file, process vendor payments in a timely manner, and complete daily check runs.
- Supervise 2 employees; deliver orientation and on-going training and mentorship.
- Streamlined A/R credit process.
- Implemented procedures to transition A/P to ACH payments.
- Enabled company to realize savings by paying invoices within discount terms.
- Produced and entered daily production values, controlled daily inventory, and developed monthly inventory forecasts (2 months in advance) to ensure on-time delivery.
- Built and maintained relationships with 100+ vendors.
- Negotiated favorable net 60 purchasing terms.
- Responsible for all aspects of client interaction including receiving orders, entering orders, pallet control, price verification, and troubleshooting SAPs.
- Highlights
Purchasing Agent
Champion Packaging
01.2009 - 07.2009
Customer Service Representative
Champion Packaging
10.2007 - 01.2009
Education
Associates - Business
Joliet Junior College
05.2018
Certificate - Human Resources Management
Joliet Junior College
05.2018
Skills
- Data Entry & Analysis
- Vendor Negotiation
- Customer Experience
- Communication
- Accounts Payable
- Accounts Receivable
Customer relationship building
Client relationship management
Analytical thinking
Data entry
Timeline
Inside Sales Representative
Solenis
10.2022 - Current
Account Manager
Clearon Corporation
10.2021 - 10.2022
Accounting Manager
Champion Packaging
07.2009 - 10.2021
Purchasing Agent
Champion Packaging
01.2009 - 07.2009
Customer Service Representative
Champion Packaging
10.2007 - 01.2009
Certificate - Human Resources Management
Joliet Junior College
Associates - Business
Joliet Junior College