Summary
Overview
Work History
Education
Skills
Timeline
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Helen Manasaryan

Arleta,CA

Summary

Results-driven Payroll Manager with over 14 years of experience in payroll processing, administrative support, sales, and management within the moving and healthcare industries. Adept at streamlining payroll operations, ensuring compliance, and optimizing efficiency. Skilled in office administration, customer relations, and team leadership, with a proven ability to enhance business operations. Seeking a role where I can apply my expertise to drive operational efficiency, and contribute to organizational success.

Overview

16
16
years of professional experience

Work History

General Manager & Payroll Manager

Moving Origination
Miami, FL(Remote)
01.2021 - Current
  • Oversee daily business operations, ensuring efficiency and productivity across departments
  • Manage and process payroll for 40 employees, ensuring accuracy and compliance with regulations
  • Maintain detailed payroll records
  • Develop and implement company policies, improving workflow and operational standards
  • Coordinate with HR and finance teams to ensure smooth payroll and administrative operations
  • Address payroll inquiries, resolve discrepancies, and support employee relations
  • Supervise and train staff to enhance team performance and business growth
  • Handled escalated customer complaints, resolving disputes quickly and professionally to maintain client satisfaction

General Manager | Payroll Administrator

Platinum Moving & Storage
Pasadena, CA
04.2019 - 01.2020
  • Oversaw daily business operations, managing 12 employees to enhance productivity.
  • Processed weekly payroll, ensuring 100% on-time payments.
  • Handled escalated customer complaints, resolving disputes quickly and professionally to maintain client satisfaction.
  • Managed customer relations, improving client satisfaction and retention.
  • Supervised financial operations, including budgeting and expense tracking.

General Manager | Sales Manager & Payroll

Acclaimed Movers & Storage
Chatsworth, USA
01.2013 - 04.2019
  • Oversaw daily business operations, managing 20 employees to enhance productivity.
  • Processed bi-weekly payroll, ensuring 100% on-time payments.
  • Handled escalated customer complaints, resolving disputes quickly and professionally to maintain client satisfaction.
  • Managed customer relations, improving client satisfaction and retention.
  • Supervised financial operations, including budgeting and expense tracking.
  • Prepared staff work schedules and assigned team members to specific duties.

Office Assistant

Professional Orthopedic Provider
Hollywood, USA
07.2009 - 12.2012
  • Provided administrative support, including data entry, scheduling, and answering calls
  • Verified patient prescriptions and coordinated with doctors' offices
  • Handled insurance verifications and ensured patient eligibility compliance

Education

High School Diploma -

Options For Youth
Burbank
06-2009

Skills

  • Payroll processing
  • Bookkeeping
  • Financial reporting
  • Office management
  • Scheduling
  • Data entry
  • Compliance
  • Client retention
  • Issue resolution
  • Customer support
  • QuickBooks
  • Microsoft Office Suite
  • CRM systems
  • Team management
  • Training
  • Operational efficiency

Timeline

General Manager & Payroll Manager

Moving Origination
01.2021 - Current

General Manager | Payroll Administrator

Platinum Moving & Storage
04.2019 - 01.2020

General Manager | Sales Manager & Payroll

Acclaimed Movers & Storage
01.2013 - 04.2019

Office Assistant

Professional Orthopedic Provider
07.2009 - 12.2012

High School Diploma -

Options For Youth

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Helen Manasaryan