Helen B. McFadden
Kingstree,USA
Summary
Results-driven supply chain professional with expertise in managing daily operations within surgical services. Proven track record in enhancing patient care through effective inventory control and collaboration with stakeholders. Achievements include significant cost savings and adherence to service excellence standards.
Overview
25
25
years of professional experience
Work History
Supply Chain Lead /Procurement Service
McLeod Health-Clarendon
Manning, USA
01.2017 - Current
- Oversaw supply chain operations to ensure timely delivery of medical supplies.
- Collaborated with clinical staff and supply chain leadership to develop and maintain programs and processes that ensured service excellence standards.
- Supported supply chain leadership by providing resources and information to improve revenue and inventory management.
- Coordinated supply chain planning and execution activities between internal departments and external partners.
- Managed customer communication and supply chain processes to maintain optimal service standards.
- Facilitated communication between departments to support seamless supply chain functions.
- Developed relationships with suppliers to foster collaboration and streamline operations.
- Trained staff on supply chain protocols and best practices for operational efficiency.
- Establishes process for proper handling of requisition, orders, receipts, and supplies.
Interim EVS Dircetor
McLeod Health Clarendon
Manning, South Carolina
05.2021 - 08.2021
- Oversaw the daily operations of the environmental services staff.
- Delegated work to personnel and checked performance against company guidelines.
- Followed regulations to maintain proper storage of chemicals.
Inventory Manager/Procurement Service
McLeod Health
Florence, USA
01.2013 - 01.2017
- Configured items in Lawson system to enhance accuracy of inventory tracking.
- Accounting, audits, cost analysis, project management, operating systems management, continual inventory management, management NuVia & ROI.
- Collaborated with revenue and financial department to streamline reimbursement processes.
- Attended Value Analysis meetings for CVI, CVOR, Cath Lab & Special Procedure to contribute to decision-making.
Claims-Customer Service Manager
Wal-Mart
Florence, USA
01.2009 - 01.2016
- Led front-end management by overseeing daily operations, ensuring smooth workflow and customer satisfaction.
- Supervises 16+associates, troubleshooting and utilizing problem-solving skills issues as they arise.
- Conducted yearly evaluations and employee assessments to enhance hiring process and team effectiveness.
- Assisting customers as they check in/out.
- Implemented automated inventory systems and conducted daily audits on returned products for accurate credit processing.
- Direct contact with vendors on recalled products.
Surgical Services/Procurement Service
McLeod Health
Florence, USA
01.2007 - 01.2013
- Managed Special Procedure & CVOR Sterile Supply department for 4-bed operating room, overseeing accounting, audits, cost analysis, project management, operating systems management, inventory management, OR operations, supply staff, and year-end physical count.
- Implemented automated inventory system, trained users, conducted daily transaction audits, and managed ordering, restocking, and reporting.
- Processed requests for new items to ensure timely acquisition.
- Investigated usage and chargeability of new items for budgeting.
- Configured items in the system for point-of-use accessibility.
- Collaborated with physicians & staff on new product requests to ensure alignment with clinical needs.
- Participated in Value Analysis meetings to assess product efficacy.
- Supplied materials from procurement and conducted inventory reduction.
- 2009 Merit Award recipient on saving the hospital $100,000 on stents.
Central Processing
McLeod Health
Florence, USA
01.2006 - 01.2007
- Performed case pulls and tested autoclaves daily to uphold patient safety in sterilization processes.
- Organized implant trays for surgical procedures to ensure readiness and efficiency in the operating room.
- Sterilized instruments for various departments to maintain compliance with safety standards.
Labor & Delivery
McLeod Health
Florence, USA
01.2002 - 01.2006
- Supported doctors during deliveries in birthing and operational rooms, ensuring smooth and safe processes for mothers and infants.
- Participated in drills for emergency situations such as maternal or fetal distress during labor and delivery.
- Facilitated discussions between patients and their families regarding labor and delivery options.
- Served as a resource person for staff members seeking guidance on labor and delivery related topics.
Education
Bachelor of Science - Public Health
American Public University
Charles Town, WV01-2018
Diploma - Health Science Surgical Technology
Florence-Darlington Technical College
Florence, SC01-2002
Skills
- Supply chain management
- Procurement management
- Supplier relationship management
- Medical logistics
- Inventory control
- Cost analysis
- Data analysis
Volunteer Experience
- 01/01/99-2019, Girls Scout Troop Leader & AME Health Commission, Steward Pro-Tem, AMC- Financial Coordinator, Hicks-McClam-Rush WMS- Presdient, CMD'S Pantry- Summer Cafe Summer Feeding Program
- 01/01/15, Helping Hands Golf Benefit Tournament - Treasurer
Awards
- Merit Award, 01/01/09
- 5yrs Service Award MRMC
- 10yrs Service Award MRMC
- 15yrs Service Award MRMC
- 20yrs Service Award MRMC
- Letter of Appreciation; Acknowledgment; Service Excellence, Care Coupon, etc
- Employee of Year (Wal-Mart)
Timeline
Interim EVS Dircetor
McLeod Health Clarendon
05.2021 - 08.2021
Supply Chain Lead /Procurement Service
McLeod Health-Clarendon
01.2017 - Current
Inventory Manager/Procurement Service
McLeod Health
01.2013 - 01.2017
Claims-Customer Service Manager
Wal-Mart
01.2009 - 01.2016
Surgical Services/Procurement Service
McLeod Health
01.2007 - 01.2013
Central Processing
McLeod Health
01.2006 - 01.2007
Labor & Delivery
McLeod Health
01.2002 - 01.2006
Bachelor of Science - Public Health
American Public University
Diploma - Health Science Surgical Technology
Florence-Darlington Technical College