Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Software
Quote
Timeline
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Helen McGregor

Helen McGregor

Madison,GA

Summary

Dynamic hospitality professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

31
31
years of professional experience

Work History

Administrative/Marketing Coordinator

Gadd's Animal Doctors of Gray
03.2024 - Current

Developed performance review program for clinic employees.

Created a holiday fundraising program "Tails of Joy" to support pets in local shelters and rescue groups.

Coordinated social media posts and website updates.

As Project Manager, researched and coordinated implementation of new software to improve efficiency and profitability for the clinic.

Sourced and purchased new products for the clinic's retail store.

Coordinated planning of company holiday events and corporate gift giving.




Soil3 Community Coordinator

Patten Seed Company
06.2018 - 01.2024

Promoted products and represented company at trade shows, events and workshops across five states.

Worked with marketing team to create presentations, educational and promotional materials.

Developed a range of gardening kits, educational programs and fundraising programs to increase sales and provide resources to the community.

Built relationships and worked together with community gardens, gardening groups, organizations and government entities.

Grew retail client base for wholesale sales program.



Project/Product Manager

Amadeus IT Group
01.1995 - 01.2001

Provide in depth knowledge of the Amadeus Hotel IT platform to clients.

Serve as the primary point of contact between delivery team and program stakeholders.

Communicate project progress, risks, and issues to program stakeholders.

Coordinate with cross-functional teams to define project scope, goals, and deliverables.

Assist sales team in providing technical knowledge during client meetings.

Create and execute project work plans and revises as appropriate to meet changing needs and requirements.

Manage the day-to-day operational aspects of the project.

Airport Station Manager

Orebro Regional Airport
01.1994 - 01.1995

Ensure flights depart safely, efficiently, and on time, and that the handling of passengers, baggage, and cargo meets company procedures

Ensure the station complies with all safety regulations and requirements, including those for the aircraft, facilities, equipment, and personnel

Provide high-quality customer service and problem solving solutions during eventual travel delays.

Manage station staffing levels, scheduling, time reporting and conduct performance reviews

Oversee the station's operations, including terminal activity, reservations and ticketing, check in, luggage handling and customer service.

Oversee vendor operations and performance across various locations throughout the airport

Submit daily and monthly reports to headquarters

Maintain close rapport with governmental and regulatory authorities


Education

Associate of Applied Science - Accounting

Augusta Technical College
Waynesboro, GA

GED -

Augusta Technical College
Augusta, GA

High School Diploma -

Tong Upper School
Bradford, West Yorkshire, England

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Detail Oriented
  • Excellent communication skills
  • Organizational skills
  • Multitasking
  • Proactive
  • Technical skills
  • Sales and marketing
  • Relationship building
  • Time management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual
Swedish
Full Professional

Software

Microsoft Office 365

Amadeus GDS

Hubspot

Trello

Google Drive

Microsoft Designer

Slack

Teams

Quote

"Change is inevitable, Growth is optional"
John C. Maxwell

Timeline

Administrative/Marketing Coordinator

Gadd's Animal Doctors of Gray
03.2024 - Current

Soil3 Community Coordinator

Patten Seed Company
06.2018 - 01.2024

Project/Product Manager

Amadeus IT Group
01.1995 - 01.2001

Airport Station Manager

Orebro Regional Airport
01.1994 - 01.1995

Associate of Applied Science - Accounting

Augusta Technical College

GED -

Augusta Technical College

High School Diploma -

Tong Upper School
Helen McGregor