Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Helen Medrano

Hammond,IN

Summary

I am a highly motivated professional seeking a new opportunity to apply my skills and experience.

Overview

2
2
years of professional experience

Work History

Boba Barista

Tea + Poke
08.2024 - 03.2025
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Used POS system to accurately enter orders and process payments.
  • Participated in inventory management tasks to ensure adequate stock levels for daily operations.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Cashier

Strack N Van Til
02.2024 - 08.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Customer Sales Associate

Community Furnishings
08.2023 - 12.2023
  • Drove revenue by cross-selling products and services
  • Resolve customer complaints/ inquiries guiding clients and providing solutions
  • Manage transactions while collecting payments in cash/ credit
  • Familiar with cash registers and POS systems

Education

High School Diploma -

Penn foster online highschool
05.2025

Skills

  • Problem solving
  • Bilingual - Spanish
  • Communication
  • Organization
  • Critical thinking
  • Customer Service
  • Patience and empathy
  • Refunds and exchanges

Languages

Spanish
Native or Bilingual

Timeline

Boba Barista

Tea + Poke
08.2024 - 03.2025

Cashier

Strack N Van Til
02.2024 - 08.2024

Customer Sales Associate

Community Furnishings
08.2023 - 12.2023

High School Diploma -

Penn foster online highschool

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Helen Medrano