Helen Medrano
Hammond,IN
Summary
I am a highly motivated professional seeking a new opportunity to apply my skills and experience.
Overview
2
2
years of professional experience
Work History
Boba Barista
Tea + Poke
420 Ridge Road
08.2024 - 03.2025
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Used POS system to accurately enter orders and process payments.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Cashier
Strack N Van Til
12 Ridge Road, Munster, IN
02.2024 - 08.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Customer Sales Associate
Community Furnishings
08.2023 - 12.2023
- Drove revenue by cross-selling products and services
- Resolve customer complaints/ inquiries guiding clients and providing solutions
- Manage transactions while collecting payments in cash/ credit
- Familiar with cash registers and POS systems
Education
High School Diploma -
Penn foster online highschool
05.2025
Skills
- Problem solving
- Bilingual - Spanish
- Communication
- Organization
- Critical thinking
- Customer Service
- Patience and empathy
- Refunds and exchanges
Languages
Spanish
Native or Bilingual
Timeline
Boba Barista
Tea + Poke
08.2024 - 03.2025
Cashier
Strack N Van Til
02.2024 - 08.2024
Customer Sales Associate
Community Furnishings
08.2023 - 12.2023
High School Diploma -
Penn foster online highschool