Summary
Overview
Work History
Education
Skills
Timeline
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Helen Mobley

Milwaukee

Summary

Seeking a position where my core competencies, including excellent customer service and proficient communication, are aligned with job related tasks, including logistics and quality control. I have developed an interest in roles that would enable me to improve processes, excel in customer service, and analyze data.

Overview

20
20
years of professional experience

Work History

Warehouse 1

Childrens Hospital
01.2023 - Current
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
  • Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
  • Reduced product damages with proper handling techniques and training for warehouse staff.
  • Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.

Logistics Customer Service Rep.

ATL Ad-Tape & Label
07.2015 - 09.2022
  • Responsible for building and maintaining relationships with ATL prior and potential customers
  • Consultative Sales: Offer services, quotes and close prospective sales
  • Multitask between dual screens and phone systems
  • Work closely with members of other departments to obtain necessary information to properly ship and update accounts
  • Update excel spreadsheets for accurate inventory count
  • Meet requirements by multitasking and processing multiple orders at a time
  • Streamlined order processing for faster delivery times through efficient communication with clients and warehouse staff.
  • Maintained strong relationships with key clients through proactive communication regarding order updates and potential delays.
  • Improved customer satisfaction by addressing and resolving logistics-related issues promptly and professionally.

Quality Inspector

ATL Ad-Tape & Label
08.2005 - 07.2018
  • Preformed weekly quality assessments on all incoming material
  • Followed blueprints, plans, and specifications for order requirements
  • Documented inspections through detail reports and performance records
  • Tested product dimension and functionality on all completed orders
  • Multitasked between production process and logistics

Education

MATC
Milwaukee, WI
05.2005

MRA
Milwaukee, WI
05-2016

Skills

  • Microsoft Office
  • Customer Service
  • Teamwork and Continuous Process Improvement
  • Problem-solving
  • Attention to detail
  • Team collaboration
  • Data entry

Timeline

Warehouse 1

Childrens Hospital
01.2023 - Current

Logistics Customer Service Rep.

ATL Ad-Tape & Label
07.2015 - 09.2022

Quality Inspector

ATL Ad-Tape & Label
08.2005 - 07.2018

MATC

MRA

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