Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Mondragon

Panorama City,CA

Summary

Attentive Package Handler offers background assembling, sealing, scanning and loading parcels. Hardworking team player ready to stand for long periods, follow safety standards and maintain security.

Overview

5
5
years of professional experience
1995
1995
years of post-secondary education

Work History

Package Handler

FedEx:Ground
Pacoima, California
09.2025 - Current
  • Sorted packages based on destination and priority for efficient processing.
  • Loaded and unloaded packages from delivery trucks using proper safety techniques.
  • Maintained clean and organized work areas to ensure safety compliance.
  • Collaborated with team members to meet daily shipping targets effectively.
  • Followed safety protocols while handling heavy packages in a fast-paced environment.
  • Worked flexible hours, including weekends and holidays, to meet business needs.

Associate

Amazon
Rialto, California
09.2024 - 10.2024
  • Supported team in daily operations and customer service tasks.
  • Participated in training sessions on safety protocols and operational procedures.
  • Processed orders efficiently within Amazon's warehouse management system.
  • Collaborated with colleagues to maintain a clean and organized workspace.
  • Maintained positive working relationship with fellow staff and management.

Associate

Walgreens
Van Nuys, California
09.2020 - 04.2021
  • Supported team in daily operations and customer service tasks.
  • Assisted with inventory management using Amazon's tracking systems.
  • Coordinated product returns and exchanges to ensure customer satisfaction.
  • Collaborated with colleagues to maintain a clean and organized workspace.
  • Communicated effectively with customers to resolve inquiries and issues.
  • Participated in training sessions on safety protocols and operational procedures.
  • Built relationships with customers by providing friendly customer service.
  • Assisted customers with selecting items and answering questions about products.
  • Provided customer service support for inquiries, complaints, and returns.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.
  • Performed cash register functions accurately and efficiently.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.

Education

East Bakersfield High School
Bakersfield, CA

Skills

  • Package sorting
  • Safety compliance
  • Order processing
  • Inventory management
  • Bilingual/ Spanish Speaking

Timeline

Package Handler

FedEx:Ground
09.2025 - Current

Associate

Amazon
09.2024 - 10.2024

Associate

Walgreens
09.2020 - 04.2021

East Bakersfield High School
Helen Mondragon