Summary
Overview
Work History
Education
Skills
Timeline
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Helen Nelson

Gray,GA

Summary

Accomplished Home Health Aide and Community Supervision Officer with a proven track record in compassionate client care and effective case management, notably with Help at Home Senior Care. Skilled in nutritional meal preparation and fostering positive relationships, I excel in creating supportive environments for rehabilitation and client satisfaction.

Overview

25
25
years of professional experience

Work History

Home Health Aide

Help at Home Senior Care
Macon, GA
05.2022 - 04.2023
  • Maintained confidentiality of patient information at all times as per HIPAA regulations.
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Planned, prepared or served meals to patients according to prescribed diets.
  • Massaged patients or applied liniment, alcohol rubs or heat-lamp stimulation.
  • Checked patients' pulse, temperature and respiration.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Took initiative to ensure all tasks were completed efficiently within the designated time frame.

Community Supervision Officer

Department Of Community Supervision
, GA
01.1998 - 04.2022
  • Attended hearings in criminal court proceedings when necessary to provide testimony regarding an offender's behavior during supervision period.
  • Engaged probationers in educational and employment resources to promote reintegration into society.
  • Conducted investigations related to probationers' activities, including home visits and interviews with victims, witnesses, and suspects.
  • Established positive relationships with clients through providing consistent communication regarding their individual needs.
  • Maintained detailed records of offender contacts, progress reports, violation reports, and other documentation relating to cases.
  • Provided crisis intervention services as needed to address immediate probationer issues.
  • Participated in multi-disciplinary teams that review high risk cases or develop new strategies for reducing recidivism rates.
  • Conducted risk assessments to evaluate potential threats to community safety.
  • Investigated allegations of non-compliance with conditions of release from prison and jail and took appropriate action when needed.
  • Assisted in preparing legal documents such as petitions for warrants or emergency protective orders.
  • Recommended probation conditions to court, including drug treatment, vocational rehabilitation and mental health programs.
  • Collaborated with law enforcement officers to investigate violations committed by offenders on probation or parole.
  • Monitored offenders' activities regarding fulfillment of court ordered requirements.
  • Administered drug tests and arranged for additional treatment when necessary.
  • Conducted home visits to verify living conditions and ensure a supportive environment for rehabilitation.
  • Monitored compliance with court-ordered conditions of probation, including substance abuse treatment and community service.
  • Created, organized and maintained files, case notes and electronic databases.
  • Assisted probationers in understanding legal obligations and consequences of non-compliance.
  • Initiated revocation proceedings against those who violate the terms of their release from custody.
  • Developed individualized rehabilitation plans based on probationer needs and risks.
  • Utilized conflict resolution and de-escalation techniques to manage confrontations with probationers.
  • Provided guidance and support to individuals who are under community supervision.
  • Conducted initial interviews with probationers to assess risk levels and establish supervision plans.
  • Referred offenders to appropriate community agencies to complete services in compliance with court orders.
  • Provided referrals for educational opportunities, job training, substance abuse treatment, mental health counseling.
  • Assisted probationers with resolving housing, employment and social services problems.
  • Developed case plans for offenders that outline expectations and goals while on probation.
  • Implemented electronic monitoring systems, including GPS and alcohol monitoring devices, to track probationer compliance.
  • Maintained positive relationships with offenders and family members through weekly visits.
  • Administered regular drug and alcohol tests and completed DNA indexing for felony offenders.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

Bachelor of Science - Psychology

Georgia College And State University
Milledgeville, GA
07-1997

Bachelor of Science - Criminal Justice

Georgia College And State University
Milledgeville, GA
06-1997

Skills

  • Nutritional meal preparation
  • Patient transportation
  • Care plan assessment
  • Client documentation
  • Medication organization
  • Dressing assistance
  • Housekeeping
  • Wound care
  • Dementia support
  • Care plan implementation
  • Care plan adherence
  • Case management
  • Compassionate client care
  • Documentation
  • Mobility support
  • [State] Driver's license
  • Emotional support
  • Safety procedures
  • First aid and safety
  • Patient lifting techniques
  • Transportation assistance
  • Personal hygiene assistance

Timeline

Home Health Aide

Help at Home Senior Care
05.2022 - 04.2023

Community Supervision Officer

Department Of Community Supervision
01.1998 - 04.2022

Bachelor of Science - Psychology

Georgia College And State University

Bachelor of Science - Criminal Justice

Georgia College And State University

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Helen Nelson