Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen O'Donovan

Summary

Adept at enhancing payroll accuracy and efficiency, I spearheaded system upgrades at The Arena Group and SMBC Nikko Securities Inc., reducing discrepancies and fostering trust. My expertise spans semi-monthly and biweekly payroll processing and year-end procedures, complemented by a commitment to excellent customer service. This blend of technical proficiency and interpersonal skills drives compliance and employee satisfaction.

Overview

29
29
years of professional experience

Work History

Payroll Manger

The Arena Group
05.2017 - 09.2024
  • Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
  • Provided expert advice on complex pay-related matters such as overtime calculations, garnishments, bonuses, or deductions to both employees and managers alike.
  • Ensured compliance with federal, state, and local tax laws by staying current on regulations and updating policies accordingly.
  • Processed payroll garnishments such as tax liens and child support.
  • Streamlined timekeeping procedures through the implementation of an automated system that accurately tracked employee hours worked for more efficient payroll processing.
  • Spearheaded efforts to reconcile historical payroll discrepancies, resulting in improved relationships with affected employees and restored trust in the system.
  • Reviewed time records for 30 employees to verify accuracy of information.

Senior Payroll Administrator

SMBC Nikko Securities Inc.
04.2001 - 02.2016
  • Provided excellent customer service to employees by promptly addressing inquiries related to pay, benefits, or taxes.
  • Reduced errors in payroll administration through meticulous attention to detail and thorough audits.
  • Handled complex payroll situations such as back-pay calculations, garnishments, and overtime payments with accuracy and professionalism.
  • Tracked employee vacation, sick and personal time.
  • Participated in cross-functional projects involving finance, human resources, and IT departments for successful system implementations or process improvements related to payroll functions.
  • Responded to employee inquiries to provide information regarding payroll deductions and related issues.
  • Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
  • Worked well in a team setting, providing support and guidance.

Junior Payroll Assistant

SMBC Nikko Securities Inc.
02.1996 - 03.2001
  • Maintained payroll information by calculating, collecting, and entering data.
  • Processed timecards and payroll data for team of employees.
  • Completed payroll accurately and timely to meet employee expectations.
  • Assisted new hires with completing required forms for accurate setup in the payroll system from their first day onward.
  • Maintained confidentiality of employee records and payroll information.

Education

No Degree - Administrative Studies

Skerries College
Co Cork, Ireland

Skills

  • Semi Monthly and Bi-weekly payroll processing
  • Year-end procedures
  • New hire processing
  • Payroll processing
  • Reviewing timesheets
  • Payroll system implementation
  • Employee benefits administration
  • Salaried and hourly employee payroll processing

Timeline

Payroll Manger

The Arena Group
05.2017 - 09.2024

Senior Payroll Administrator

SMBC Nikko Securities Inc.
04.2001 - 02.2016

Junior Payroll Assistant

SMBC Nikko Securities Inc.
02.1996 - 03.2001

No Degree - Administrative Studies

Skerries College

Similar Profiles

CREATE PROFILE
Helen O'Donovan