Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Paulraj

Wayne,NJ

Summary

Value driven leader with extensive experience working and succeeding in a global, matrix environment. Focused on delivering solutions that are aligned in support of the business strategy and proven to deliver business value. Persuasive management and leadership skills building agile teams that are adaptable to change. Possess strong work ethics focused on customer service.

Overview

25
25
years of professional experience

Work History

Agile Coach

Crum and Forster
Morristown, NJ
06.2021 - Current
  • Provided leadership and guidance to teams and stakeholders to help them embrace Agile values and mindset.
  • Mentored and coached teams to embrace Agile principles, resulting in improved team morale and engagement.
  • Monitored team performance metrics such as velocity, throughput, cycle time.
  • Recommended ways to improve processes through automation or streamlining existing workflows.
  • Facilitated the adoption of Lean Agile methodologies across teams and business, resulting in streamlined processes, reduced waste, and increased productivity.

Agile Scrum Master

Prudential
Roseland, NJ
01.2017 - Current
  • Scrum Master for 2 scrum teams, coach the teams to achieve higher levels of Agile maturity at a sustainable pace
  • Guide teams to be self-organized and motivates teams to focus on team goals/objectives
  • Support and Coach product Owner in their role of grooming and maintaining the backlog and supporting the scrum team
  • Facilitate the agile ceremonies, such as: Backlog refinement, sprint planning, Sprint retrospective, daily scrums and sprint review
  • Mentors and collaborates with other agile practitioners to increase the effectiveness of application of scrum
  • Assist with communication with broader IT teams and business stakeholders to improve transparency and visibility of the team’s progress and impediments
  • Delivered projects each year with consistent record of meeting timeline, scope and budget requirements.
  • Keep project teams on-task with proactive control of budgets, schedules and scopes

Technical Project Manager

Prudential Financial
Roseland, NJ
01.2015 - 01.2017
  • Oversaw budgets for project, tracked expenses and timelines and communicated with key stakeholders on milestones.
  • Outlined work plans, assessed resources and determined timelines for projects.
  • Delivered technical projects to achieve client business requirements.
  • Managed multiple project teams in cross-functional environment to reach project success.
  • Produced status reports for customers and senior management.
  • Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
  • Conveyed project objectives to internal and external stakeholders and maintained open communication to keep close eye on progress against targets.

Senior Programmer Analyst

Prudential
Roseland, NJ
01.2006 - 01.2015
  • Oversaw Group Insurance Billing project's technical requirements and completed every milestone on time.
  • Regularly reviewed projects documentation and made all important changes to match updates to project scope.
  • Drafted detailed design objectives and developed architectural and system design documents for Supplemental Commission Program.
  • Coordinated core billing application's vendor Upgrades and collaborated with user experience team on design and implementation of new features.
  • Leveraged multiple programming languages to develop applications for various platforms.
  • Implemented and tested enhancement feature requests to improve product functionality and extend performance.

Programmer Analyst

Fiserv/Humanic Design
Mahwah, NJ
01.1999 - 12.2006
  • Migrated HRMS from an antiquated client/server model to modern cloud based architecture.
  • Install, configure and maintain Oracle 10g Application Server to allow Humanic Design the ability to sell applications in the Cloud resulting in increased market share.
  • Designed and develop business intelligence solution for Human Resource Department using Oracle Discoverer enabling clients maximum access to their Human Capital database information.
  • Create Requirements Document after systems analysis for clients and Humanic Design purposes.
  • Program new base product functionality into our product offerings.
  • Collaborate with product managers to program customizations to the Human Resources Management System (HRMS) and Employee Self Service (ESS) Systems.
  • Provide technical support to internal and external clients.

Education

Master of Science - M.S in Electronics Engineering

Anna University
India

Bachelor of Science - B.S in Electronics Engineering

Anna University
India

Skills

  • Coaching Agile practices
  • Agile Estimating, planning and coordination
  • Scrum methodology
  • Conflict facilitation
  • Budget Management
  • Adaptability
  • Budget administration
  • Risk Management

Timeline

Agile Coach

Crum and Forster
06.2021 - Current

Agile Scrum Master

Prudential
01.2017 - Current

Technical Project Manager

Prudential Financial
01.2015 - 01.2017

Senior Programmer Analyst

Prudential
01.2006 - 01.2015

Programmer Analyst

Fiserv/Humanic Design
01.1999 - 12.2006

Master of Science - M.S in Electronics Engineering

Anna University

Bachelor of Science - B.S in Electronics Engineering

Anna University

Similar Profiles

CREATE PROFILE
Helen Paulraj