Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Helen Piatek-Sidorowicz

Helen Piatek-Sidorowicz

Park Ridge

Summary

Dynamic professional with a strong background in customer service and sales, notably at Highlander House Restaurant & Bar. Proven ability to enhance guest relations and efficiently manage tasks. Skilled in Polish communication and problem-solving, consistently delivering exceptional experiences and fostering customer loyalty. Reliable team player dedicated to achieving organizational goals.

Overview

2026
2026
years of professional experience

Work History

Server

Highlander House Restaurant & Bar
05.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Volunteer

You Can Be My Angel Foundation
2019 - Current
  • Assisted with special events and programs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Represented organization positively and professionally while providing community with much-needed services.

Rock Climbing Instructor

Fitness Formula Clubs
06.2023 - 09.2024
  • Contributed to the growth of the rock climbing program by actively seeking feedback from clients to continually refine instructional methods and practices.
  • Increased client retention rate with engaging and dynamic lesson plans that catered to different skill levels and interests.
  • Assisted in the planning and execution of special events such as climbing competitions or workshops, contributing to increased community engagement with the facility.

Sales Associate

Viola Piekut Dress Boutique
05.2022 - 09.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.

Education

Finance

Michigan State University
East Lansing, MI
05-2028

High School Diploma -

Maine South High School
Park Ridge, IL
05-2024

Skills

  • Proficient in Polish communication
  • Sales techniques
  • Guest relations management
  • Efficient task organization
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Customer service

Languages

Polish
Native or Bilingual

Timeline

Server

Highlander House Restaurant & Bar
05.2025 - Current

Rock Climbing Instructor

Fitness Formula Clubs
06.2023 - 09.2024

Sales Associate

Viola Piekut Dress Boutique
05.2022 - 09.2022

Volunteer

You Can Be My Angel Foundation
2019 - Current

Finance

Michigan State University

High School Diploma -

Maine South High School