Helen Piatek-Sidorowicz
Park Ridge
Summary
Dynamic professional with a strong background in customer service and sales, notably at Highlander House Restaurant & Bar. Proven ability to enhance guest relations and efficiently manage tasks. Skilled in Polish communication and problem-solving, consistently delivering exceptional experiences and fostering customer loyalty. Reliable team player dedicated to achieving organizational goals.
Overview
2026
2026
years of professional experience
Work History
Server
Highlander House Restaurant & Bar
Palos Heights, IL
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Volunteer
You Can Be My Angel Foundation
Chicago, IL
2019 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Rock Climbing Instructor
Fitness Formula Clubs
Chicago, IL
06.2023 - 09.2024
- Contributed to the growth of the rock climbing program by actively seeking feedback from clients to continually refine instructional methods and practices.
- Increased client retention rate with engaging and dynamic lesson plans that catered to different skill levels and interests.
- Assisted in the planning and execution of special events such as climbing competitions or workshops, contributing to increased community engagement with the facility.
Sales Associate
Viola Piekut Dress Boutique
Rosemont, IL
05.2022 - 09.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
Finance
Michigan State University
East Lansing, MI05-2028
High School Diploma -
Maine South High School
Park Ridge, IL05-2024
Skills
- Proficient in Polish communication
- Sales techniques
- Guest relations management
- Efficient task organization
- Time management
- Problem-solving skills
- Reliable and punctual
- Customer service
Languages
Polish
Native or Bilingual
Timeline
Server
Highlander House Restaurant & Bar
05.2025 - Current
Rock Climbing Instructor
Fitness Formula Clubs
06.2023 - 09.2024
Sales Associate
Viola Piekut Dress Boutique
05.2022 - 09.2022
Volunteer
You Can Be My Angel Foundation
2019 - Current
Finance
Michigan State University
High School Diploma -
Maine South High School