Helen Sanders
Laurel Hill,United States
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Committed to maintaining the highest standards of service,
Overview
20
20
years of professional experience
Work History
Beauty Advisor
Ulta Beauty Inc.
05.2023 - Current
- Processed payments, entering sales in register for prompt customer service.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Developed strong rapport with customers and created positive impression of business.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Applied makeup and skincare products to customers following guidelines to enable testing of brand.
Hoiliday Clerk
United States Postal Service, USPS
11.2023 - 01.2024
- Processed incoming and outgoing mail and packages according to established procedures.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Ensured compliance with postal regulations when handling sensitive or restricted materials.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Online Dropshipper
RZ
05.2016 - 06.2022
- Developed and executed marketing campaigns to increase online sales and customer
engagement. - Developed relationships with suppliers to facilitate timely delivery of products
- Analyzed customer trends and provided insights to improve customer experience.
Analyzed customer feedback to identify areas of improvement in online shopping
experience. - Resolve customer disputes courteously to enhance customer satisfaction.
Tracked inventory and reviewed retail trends to make timely and proactive business
decisions. - Utilized various analytics tools to track customer behavior and optimize website layout.
ADMINISTRATIVE ASSISTANT
Ensureiteasy
08.2008 - 06.2012
- Managed phone and email correspondence and handled incoming and outgoing mail and
faxes. - Executed record filing system to improve document organization and management.
- Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking
messages and managing incoming and outgoing mail. - Restocked supplies and placed purchase orders to maintain adequate stock levels.
Quality Lead Technician
Hynix Semiconductor
08.2004 - 08.2008
- Performed thorough inspections of incoming materials and outgoing products.
- Collected and analyzed data to measure effectiveness of quality control processes.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Education
Certifications
Esthetician -
Soothing Arts- Healing Therapies School of Massage
Miramar Beach, FL06.2024
Certified Skincare Coach - SKINCARE
International Coaching Association
St. Petersburg, FL11.2023
Makeup Artistry Basic To Masterclass - Makeup Artistry Basic To Masterclass
Hajar Beauty Academy
Germany08.2023
Associate of Science - Radiography
Broward College
Fort Lauderdale, FL08.2016
Associate of Science - Nursing
College of Southern Nevada
Henderson, NV08.2015
Associate of Science - Computer Programming
Ama Computer College
Philippines05.1999
High School Diploma -
San Isidro Academy
Philippines06.1996
Skills
- Proficiency with MS Office and Apple devices
- Sales Expertise
- Time Management
- Multitasking and Organization
- Effective Customer Communication
- Theft Prevention
- Operate Cash Register
- Merchandise Recommendations
- Strong Communication and Interpersonal Skills
- Engaging with Diverse Customers
- Microsoft Word , Excel,Access and Powerpoint
- Team Collaboration
Timeline
Hoiliday Clerk
United States Postal Service, USPS
11.2023 - 01.2024
Beauty Advisor
Ulta Beauty Inc.
05.2023 - Current
Online Dropshipper
RZ
05.2016 - 06.2022
ADMINISTRATIVE ASSISTANT
Ensureiteasy
08.2008 - 06.2012
Quality Lead Technician
Hynix Semiconductor
08.2004 - 08.2008
Certifications
Esthetician -
Soothing Arts- Healing Therapies School of Massage
Certified Skincare Coach - SKINCARE
International Coaching Association
Makeup Artistry Basic To Masterclass - Makeup Artistry Basic To Masterclass
Hajar Beauty Academy
Associate of Science - Radiography
Broward College
Associate of Science - Nursing
College of Southern Nevada
Associate of Science - Computer Programming
Ama Computer College
High School Diploma -
San Isidro Academy
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