Helen Santa Cruz
Irving,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
Work History
Operations Coordinator
C.H. Robinson
04.2019 - Current
- Navisphere
- Ensured timely response to client inquiries by maintaining open lines of communication through email correspondence or phone calls.
- Resolved customer inquiries punctually and politely for professional customer service.
- Developed strong relationships with carriers to negotiate competitive pricing, resulting in cost savings for clients.
Materials Buyer
Visionaire Lighting LLC
01.2015 - 05.2016
- Negotiated prices, quantities and delivery time-scales
- Considered customer demand, price, quality and availability before purchase decisions
- Developed effective working relationships with internal teams and vendors
- Oversaw all incoming and outgoing product such as metals and hardware
- Finalized purchase orders and expense reports
- Familiar with Epicor software.
Office Agent
Aeromexico Cargo
07.2014 - 12.2014
- Managed dangerous goods acceptance
- US Customs clearance by AMS system
- Document preparation and breakdown for inbound and outbound cargo
- Provided customer service and clerical administration
- Assisted in warehouse organization and traffic.
Level 7
In N Out Burger
02.2006 - 10.2014
- Delivered excellent customer service
- Managed business flow and delegated tasks as needed
- Provided leadership and enthusiasm to promote outstanding teamwork
- Trained and evaluated new associates
- Ensured quality of product and store cleanliness
- Adhered to all company policies and regulations.
Education
Bachelor of Arts in Psychology -
California State University, Channel Islands
05.2013
Skills
- Microsoft Office
- Bilingual English/Spanish
- Purchasing
- Navisphere
- Office Administration
- General Accounting
- Record Keeping
- Account/Customer Service
- Scheduling
- Leadership
Activities
- Board Member, Student Programming Board, 2013, Planned and organized student events, Provided a collaborative and social environment for on campus organizations, Participated in local business outreach
- EOP Mentor, EOP Summer Bridge, 2012, 2013, Helped incoming freshmen students transition into the college environment, Provided personalized attention to students, Assisted students with any issues or problems and provided sound advice, Worked with faculty in planning and implementing student events
Timeline
Operations Coordinator
C.H. Robinson
04.2019 - Current
Materials Buyer
Visionaire Lighting LLC
01.2015 - 05.2016
Office Agent
Aeromexico Cargo
07.2014 - 12.2014
Level 7
In N Out Burger
02.2006 - 10.2014
Bachelor of Arts in Psychology -
California State University, Channel Islands
Similar Profiles
Andrea García CastilloAndrea García Castillo
Freight Pay Analyst at C.H. Robinson Managed SolutionsFreight Pay Analyst at C.H. Robinson Managed Solutions
Juan Francisco Romero CruzJuan Francisco Romero Cruz
Senior Logistics Representative at C.H. RobinsonSenior Logistics Representative at C.H. Robinson
Barbara ScattolinBarbara Scattolin
Senior Ocean Procurement Manager FCL at C.H. RobinsonSenior Ocean Procurement Manager FCL at C.H. Robinson
Lauren CorriganLauren Corrigan
Collections Supervisor at C.H RobinsonCollections Supervisor at C.H Robinson
Akhil Goud KongariAkhil Goud Kongari
Tax Consultant at Deloitte Tax Services India pvt.ltdTax Consultant at Deloitte Tax Services India pvt.ltd