Helen Santiago

Word and assist with visitation for the Polunsky unit. Supervise offenders and family members during the visit. Verify identity of visiting members. Organize the visiting process. Maintain security of area at all times. Observing all rules and regulations pertaining to visitation protocol.

Kept kitchen operating safely and securely. Manage offenders on daily job routines. Ability to keep calm capable, and professional approach on all phases of my job.

Secure the Polunsky unit. Manage offenders daily routine, situations, and unusual circumstances. Accountability with count, safety, and coordination of offenders. Work with co-workers and administration on a constant basis. Knowledge of policies and procedures of TDCJ. Follow all rules and regulations within my job. Ability to keep calm, capable, and professional.

Collect, organize, and deliver mail and packages, to include registered and certified mail, for my route. Constant observation to detail and surroundings. Operated my route in an accurate and efficient manner.

Assist publisher and company with editing, arrangement, outlook, and marketing ranges of books to be published. Arranged distribution and suppliers with each product for maximum capability for the market. On-line marketing that included orders, request fo information and assistance, and one on one business services with authors and customers. Accounts updated with computer and filing system. Learning new areas of publishing to include video production.

Managed classroom. Planned, coordinated, and organized assignments. Maintained accurate records of all students and administrative requirements. Kept a secure and safe environment for learning.

Track offenders time. Compile and submit reports for region on offenders and unit status. Maintain dot codes and job descriptions for the unit. Interview offenders for final evaluations. Review offender's records to identify eligibility for job positions. Assist in developing procedures. Prepare a qualified list of offenders for UCC/SSI committees. Coordinated and maintained recode and documents. Taught classifications class to incoming personnel.

Experience in house movements and job assignments pertaining to codes and regulations that meet legal, medical, and custody requirements. Enter and edit unit strength. Work with security to ensure accuracy of count. Help with information and maintain accurate board within countroom for unit. Type, file, record data, compute info and process actions required. Print out unit rosters and paperwork and answer phones with courtesy and professionalism.

In charge of handling documents, cash, and members at my station. Transacted banking business in person, by mail, an by phone. Worked with retail, advertisement, and promotions for bank marketing strategies. Required to stay calm and alert, and to operate all transactions as quickly and as accurate as possible.

Responsible for writing incident reports from input from officer in the field. typed report blotter sheets and office paperwork. Trusted with the handling of restricted files. in addition assisted with statistic reports of increases and decreases of criminal and traffic activity. Assisted with payroll, CID office, and the German police.