Summary
Overview
Work History
Education
Skills
Timeline
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Helen Smith Hilton

Spindale,NC

Summary

Dynamic and results-oriented professional with experience at FedEx, adept in packaging and customer service. Excelled in improving handling efficiency and fostering customer relationships, contributing to increased productivity. Skilled in warehouse safety and effective problem-solving, consistently maintaining accuracy under pressure. Demonstrates a proven track record of achieving and exceeding operational goals.

Hardworking Package Handler with more than 2 years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.

Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

6
6
years of professional experience
10
10
years of post-secondary education

Work History

Package Handler

FedEx:Ground
Mills River, North Carolina
12.2021 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.

Cashier

Walmart
Forest City, NC
03.2019 - 11.2021
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Education

High School Diploma -

Forest Hills High School
Marshville, NC
08.2014 - 01.2025

Skills

Packaging

Truck loading

Warehouse safety

Heavy lifting

Label reading

Customer service

Cash handling

Payment processing

Cash register operation

Drawer balancing

Patience and composure

Effective problem solving

Timeline

Package Handler

FedEx:Ground
12.2021 - Current

Cashier

Walmart
03.2019 - 11.2021

High School Diploma -

Forest Hills High School
08.2014 - 01.2025

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Helen Smith Hilton