Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Work Availability
Work Preference
Software
Interests
Languages
Quote
Websites
Timeline
Generic

Helen Spruill

Chesapeake

Summary

Senior Human Resources Specialist with over 10 years of expertise in federal HR operations, specializing in payroll processing, data analysis, and personnel actions. Demonstrates a strong command of HR systems such as NFC and HRMS, ensuring compliance and operational efficiency. Adept at transforming HR processes to enhance decision-making and improve organizational standards. Adaptable Human Resources Specialist with background in workforce planning, recruitment strategies, and employee relations. Strengths include knowledge of HR laws and regulations, robust interpersonal skills, and conflict resolution. Demonstrated success in fostering positive work environments and implementing effective human resources policies to enhance overall productivity.

Overview

15
15
years of professional experience

Work History

Human Resources Specialist

Woodrow Wilson International Center/Smithsonian
07.2022 - Current
  • Streamlined HR policy development, ensuring compliance with Federal regulations procedures ensuring efficiency and resulting in enhanced compliance and operational efficiency across all departments
  • Facilitate HR consultations, promoting informed operational decision making
  • Oversee documentation, accuracy and timely processing of personnel actions, maintaining accurate records and ensuring regulatory compliance.
  • Conduct internal audits, ensuring adherence to regulations and improving organizational standards.
  • Generate strategic reports, enabling data-driven decisions and enhancing HR effectiveness.
  • Engineered systematic audit protocols for federal compliance monitoring, strengthening organizational integrity across Federal and Trust frameworks
  • Administered complex personnel actions through USDA/NFC systems, maintaining meticulous records while implementing pay setting rules, promotion guidelines, awards and recognition and retention incentives in accordance with Federal Processing Regulations
  • Established new and transformative executive reporting processes to correct out dated or non-existing procedures enabling improved organizational alignment and information accuracy
  • Engineered comprehensive HR audit protocols for federal compliance monitoring, strengthening organizational integrity while ensuring alignment with Smithsonian standards
  • Streamlined HR policy development, resulting in enhanced compliance and operational efficiency across all departments.

Customer Service Specialist

ASM Research
Chesapeake
07.2022 - Current
  • Maintain end-to-end responsibility for Federal/non-Federal staff.
  • Documents cases or updates existing case records to capture each phone, email, or web chat communication with all levels of Federal staff.
  • Recognize challenges and formulate lasting solutions.
  • Maintain and refresh records related to police reports for stolen laptop recovery.

Human Resources Specialist

Golden Key Group
12.2021 - 07.2022
  • Managed HR support, optimizing personnel actions and payroll processes for efficiency.
  • Resolved complex HR issues with NFC, enhancing process accuracy and reliability.
  • Conducted new hire orientations, ensuring compliance and smooth onboarding.
  • Trained staff on HR tools, improving team proficiency and operational effectiveness.
  • Extracted detailed reports for leadership, aligning departmental goals with strategic objectives.
  • Streamlined personnel action processing through HRMS implementation, ensuring accurate documentation and compliance while reducing processing delays
  • Developed and conducted new hire orientation programs, enhancing onboarding effectiveness and improving employee integration outcomes
  • Orchestrated resolution of complex personnel and payroll processing challenges through NFC Reporting Center, strengthening departmental operational efficiency
  • Led staff training initiatives on HR tools and systems, fostering knowledge transfer and building team capabilities in personnel management procedures
  • Implemented comprehensive HRMS solutions to streamline personnel actions, reducing processing bottlenecks while maintaining compliance standards
  • Spearheaded a digital onboarding platform, streamlining the integration process and significantly improving new hire satisfaction rates.

Human Resources Analyst/PAR

ASM Research
Chesapeake
02.2017 - 07.2022
  • Managed diverse personnel actions in NFC, enhancing HR data accuracy and compliance.
  • Processed payroll and benefits, ensuring timely and accurate employee compensation.
  • Interpreted federal regulations, resolving complex HR cases with precision.
  • Managed recruitment process to ensure vacant positions are occupied
  • Led process improvements, achieving measurable efficiency gains in HR operations.
  • Evaluated and processed diverse personnel actions, ensuring adherence to federal regulations and improving operational accuracy across HR functions.
  • Enhanced payroll processing for new hires, facilitating noticeable decreases in onboarding duration and boosting overall employee satisfaction.
  • Coordinated with cross-functional teams to resolve complex personnel action requests, fostering improved communication and expedited resolutions.
  • Maintained accurate employee records in HRIS, ensuring data integrity while facilitating timely reporting for management review.
  • Provided guidance on benefits and payroll inquiries, demonstrating strong interpersonal skills and commitment to employee support.
  • Managed diverse personnel actions, enhancing HR data accuracy and compliance, leading to improved operational effectiveness.

Specialist/Lead

Loancare/Preservation
Virginia Beach
08.2010 - 09.2016
  • Analyzed real estate records, ensuring accurate title history and ownership verification.
  • Prepared and submitted mortgage insurance claims within 20 days, optimizing process efficiency.
  • Managed multiple projects, enhancing workflow prioritization and task completion.
  • Resolved complex borrower issues, utilizing effective communication and problem-solving skills.
  • Coordinated vendor site visits, ensuring compliance with company guidelines and standards.
  • Streamlined the claims preparation process for agency and investor properties, achieving timely submissions and enhancing operational efficiency.
  • Developed a systematic approach to inspect and maintain abandoned FHA/VA properties, ensuring compliance with guidelines and reducing violations.
  • Coordinated with internal teams and external vendors to resolve title-related issues, fostering strong partnerships and ensuring accurate reporting.
  • Analyzed property titles and prepared comprehensive reports, enabling informed decision-making and minimizing potential legal risks.
  • Provided assistance to team members by prioritizing tasks across multiple projects, contributing to a cooperative and productive work environment.
  • Spearheaded the claims preparation process, ensuring timely submissions and significantly enhancing operational efficiency across multiple projects.

Education

Courses - Position Management and Classification

Smithsonian Institute
Washington
04.2024

A.A.S. - Word Processing

Tidewater Community College
Chesapeake, VA
12.1995

Skills

  • Timely project completion
  • Issue Management
  • Analytical thinking
  • Project Management
  • Communication
  • HR Systems
  • Personnel Actions
  • Payroll administration
  • Data interpretation
  • Federal HR
  • HRMS
  • NFC
  • HR Connect
  • Position Management
  • HRIS management
  • Personnel action processing

Additional Information

Public Trust Active, Covid 19 Vaccinated

Accomplishments

  • Spearhead the docusign process which led to the organization moving onboarding to docusign.
  • Used Microsoft Excel to develop team process tracking spreadsheets.
  • Supervised team of 11 staff members.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid time offPaid sick leave401k match

Software

Microsoft suites, teams, outlook, excel

Amazon, AWS

Adobe acrobat

Moodle

Zoom

Peoplesoft

Interests

Staffing & classification

Recruitment

Talent acquisition

Languages

English
Native language
English
Advanced (C1)
C1

Quote

Acting childish seems to come naturally, but acting like adult, no matter how old we are, just doesn’t come easy to us.
Lily Tomlin

Timeline

Human Resources Specialist

Woodrow Wilson International Center/Smithsonian
07.2022 - Current

Customer Service Specialist

ASM Research
07.2022 - Current

Human Resources Specialist

Golden Key Group
12.2021 - 07.2022

Human Resources Analyst/PAR

ASM Research
02.2017 - 07.2022

Specialist/Lead

Loancare/Preservation
08.2010 - 09.2016

Courses - Position Management and Classification

Smithsonian Institute

A.A.S. - Word Processing

Tidewater Community College

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