Helen Stainbrook
Lilburn,GA
Summary
Flexible Team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with almost two years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities. Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
3
3
years of professional experience
Work History
Retail Sales Clerk
Medieval Times Dinner & Tournament
Lawrenceville, GA
06.2023 - Current
- Greeted customers upon entering the store.
- Assisted customers in finding items and answered questions about products.
- Demonstrated product features and benefits to customers.
- Operated cash registers to process sales transactions.
- Maintained a clean and orderly work area.
- Provided excellent customer service to all customers.
- Restocked shelves with merchandise as needed.
- Organized displays according to company guidelines.
- Adhered to safety policies and procedures when handling merchandise.
- Resolved customer complaints in a professional manner.
- Performed price checks on items requested by customers.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Initiated friendly conversation with customers to determine level of assistance required.
- Bagged or packaged purchases and wrapped gifts.
Team Member
Chick-fil-A
Lilburn, GA
06.2021 - 05.2023
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Trained new team members using approved training materials and information.
- Processed and retrieved customer special orders.
- Assisted newly hired team members by explaining company procedures and safety requirements.
Education
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA05-2027
High School Diploma -
Brookwood High School
Snellville, GA05.2023
Skills
- Teamwork and Collaboration
- Attention to Detail
- Flexible Schedule
- Customer Service
- Willingness to Learn
- Organizing Work Stations
- Clear Communication
- Positive Attitude
- Problem-Solving
- Upselling Strategies
- Money Handling
- Sales Goals Attainment
- Stock Replenishment
- Building Rapport
- Merchandise Display
- Handling Customer Complaints
Timeline
Retail Sales Clerk
Medieval Times Dinner & Tournament
06.2023 - Current
Team Member
Chick-fil-A
06.2021 - 05.2023
Bachelor of Science - Psychology
Kennesaw State University
High School Diploma -
Brookwood High School
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