Helen Terceros
Shirley
Summary
Experienced Cashier Floor Supervisor with a background in retail management and customer service. Skilled at training and supervising team members, maintaining smooth operations, and ensuring maximum customer satisfaction. Strong leadership skills coupled with ability to effectively manage cash handling procedures. Previous role involved successful implementation of store policies, resulting in improved efficiency and customer experience.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Cashier Floor Supervisor
American Thrift Store
Farmingville
01.2026 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained updated knowledge through continuing education and advanced training.
Housekeeper
Ligia’s Cleaning Service
Southampton
05.2025 - 12.2025
- Cleaned residential spaces using effective techniques and quality cleaning products.
- Organized cleaning supplies and equipment for efficient daily operations.
- Maintained a consistent schedule to ensure timely completion of tasks.
- Assisted in training new staff on cleaning procedures and safety protocols.
- Followed detailed checklists to meet client expectations for cleanliness.
- Interacted pleasantly with clients and guests when performing daily duties.
- Disinfected telephones, light switches and other frequently touched objects.
Education
Associate of Arts - Interior Design
Suffolk County Community College
Riverhead, NY 08.2026 - 05.2027
William Floyd Highschool
Mastic Beach, NYSkills
- Interior design software
- Visual merchandising
- Customer service
- Team collaboration
- Effective communication
- Sales promotion
- Punctual and reliable
- Verbal and written communication
- Store opening and closing
- Adaptability and flexibility
- Product sales
- Attention to detail
- Consultative sales
Languages
English
Native/ Bilingual
Spanish
Full Professional
Affiliations
- Able to use Rhino and Autocad software for designing
- Reading and drawings
- Into fashion
References
References available upon request.
Timeline
Associate of Arts - Interior Design
Suffolk County Community College
08.2026 - 05.2027
Cashier Floor Supervisor
American Thrift Store
01.2026 - Current
Housekeeper
Ligia’s Cleaning Service
05.2025 - 12.2025
William Floyd Highschool