Helen Tsegaye
Baltimore,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Public Safety RSM
St. John's University
09.2021 - 06.2022
- Responded to high volume of phone and email requests to provide logistics information.
- Organized paperwork and explained individual job parameters for each assignment.
Server
Mamma Khouri's
03.2019 - 02.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
DD Foster House Worker
Frey's Foster Home
01.2017 - 01.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
Bachelor of Science - Business
Loyola University Maryland
Baltimore, MD05.2025
Skills
- Rapid learning
- Time management
- Customer service
- Works well with others
- Excellent communication
- Organization
- Team Building
Certification
- Certified CPR, Food Handling - 3 Years
Languages
Amharic
Native or Bilingual
Timeline
Public Safety RSM
St. John's University
09.2021 - 06.2022
Server
Mamma Khouri's
03.2019 - 02.2021
DD Foster House Worker
Frey's Foster Home
01.2017 - 01.2019
Bachelor of Science - Business
Loyola University Maryland
- Certified CPR, Food Handling - 3 Years
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