Helen Woo
Office Manager
Los Angeles,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
31
31
years of professional experience
Work History
Office Manager
Law Offices Of Fensten And Gelber
Los Angeles
01.1999 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
- Updated reports, managed accounts and generated reports for company database.
- Delivered performance reviews, recommending additional training or advancements.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Gathered data on taxable income, deductibles and allowances for tax preparation.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
Legal Secretary
Law Offices Of Fensten And Gelber
Los Angeles, CA
01.1992 - 01.1999
- Scheduled all appointments, appearances and briefings.
- Filed documents with courts on behalf of attorney.
- Screened telephone calls and forwarded to appropriate departments.
- Supported senior partner in practice of personal injury law.
- Completed accident reports, trial and courtroom requests and applications for clients.
- Answered and directed calls using multi-line switchboard.
- Obtained signatures from attorneys for legal documents.
- Arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Organized files for court proceedings.
- Received and placed telephone calls to clients and prospective clients.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
- Organized envelopes, postage and mail correspondence for staff and leadership.
- Transcribed legal documents and phone conversations.
- Diligently edited legal correspondence for grammar and spelling.
- Assisted attorneys in collecting employment, medical and other records.
- Track, maintain and create monthly time sheets and costs advanced for billable clients.
- Prepare monthly billing statements to clients.
- Calendar and track accounts receivables for billable clients.
- Track and maintain reports of costs advanced for all clients.
- Draft and prepare distribution letters.
- Negotiate with medical providers to reduce and resolve liens.
- Maintain deadline lists for Statutes of Limitations and all Discovery.
Education
No Degree - English Literature
Pasadena City College
Pasadena, CASkills
Office administration
Office management
Expense reporting
Payroll and budgeting
Business administration
Excellent multi-tasking ability
Organizational skills
Bookkeeping
Account Reconciliation
Timeline
Office Manager
Law Offices Of Fensten And Gelber
01.1999 - Current
Legal Secretary
Law Offices Of Fensten And Gelber
01.1992 - 01.1999
No Degree - English Literature
Pasadena City College