Helen Woodcox
Summary
Known for a friendly demeanor and exceptional customer service, I effectively resolved tenant conflicts as a Leasing Agent. Skilled in risk management and adaptable to changing environments, I prioritize attention to detail and collaboration.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Highly motivated and experienced across a variety of platforms.
I am experienced at leading teams as well as jumping in when needed to make sure the respective jobs gets completed on time.
Overview
21
21
years of professional experience
Work History
JW Cleaning Service
Owner
09.2014 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintained a clean and sanitized facility
- Supervise team of subcontractors across multiple counties
Leasing Agent
Property Management
12.2013 - Current
- Assisted prospective tenants with property tours and answered inquiries regarding lease terms and amenities.
- Supported the leasing process by preparing rental applications and necessary documentation for review.
- Utilized property management software to track inquiries, schedule appointments, and maintain tenant records.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Participated in property inspections to prepare for move-ins and move-outs.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Greeted clients, showed apartments, and prepared leases.
Supervisor
Loomis Armored
09.2004 - 09.2012
- Oversaw daily operations, ensuring compliance with safety standards and operational policies.
- Trained and mentored new staff, fostering a culture of continuous improvement and teamwork.
- Developed and implemented workflow improvements, enhancing efficiency across multiple departments.
- Managed scheduling and resource allocation to optimize productivity within the team.
- Created routes for increase productivity and time allowances
- Oversaw risk management initiatives, minimizing potential financial losses for the institution.
- Supervised vault operations ensuring compliance with security protocols and regulatory standards.
Education
Bachelor of Science - Physical Education Fitness Concentration
Manchester College
North Manchester, IN05-1995
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Verbal communication
- Attention to detail
- Dependable and responsible
Timeline
JW Cleaning Service
Owner
09.2014 - Current
Leasing Agent
Property Management
12.2013 - Current
Supervisor
Loomis Armored
09.2004 - 09.2012
Bachelor of Science - Physical Education Fitness Concentration
Manchester College
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