Helen Yang
Cave Junction,OR
Summary
Dedicated professional with a proven track record of providing exceptional care and service at Waldorf Astoria, adept in multitasking and organization. Leveraging skills in elderly care and verbal communication, consistently enhanced client satisfaction and quality of life. Demonstrates compassionate care and a flexible schedule, ensuring adherence to health and safety standards.
Overview
7
7
years of professional experience
Work History
Care Giver
Self Employed Services
Cave Junction, OR
06.2022 - 12.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Bartender
Robin’ Rhondas
Hayfork, CA
07.2016 - 08.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server
Waldorf Astoria
Key West, FL
09.2017 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
CNA - Nursing
Maric College - Anaheim
Anaheim, CABachelor Of Science - Communications
Augusta State University
Augusta, GA05.1992
Skills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Patient Care
- Daily living assistance
- Multitasking and Organization
- Personal Hygiene Assistance
- Basic Housekeeping
- Emotional Support
- Meal Preparation
- Compassionate Care
- Flexible Schedule
- Verbal and written communication skills
- First aid and safety
Timeline
Care Giver
Self Employed Services
06.2022 - 12.2023
Server
Waldorf Astoria
09.2017 - 03.2020
Bartender
Robin’ Rhondas
07.2016 - 08.2019
CNA - Nursing
Maric College - Anaheim
Bachelor Of Science - Communications
Augusta State University