Overview
Work History
Education
Skills
Websites
Core Skills
Timeline
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Helen Yasko

Helen Yasko

San Francisco,CA

Overview

9
9
years of professional experience

Work History

Assistant General Manager

Seabreeze Property Management
San Francisco, CA
04.2023 - Current
  • Promoted within three months for exceptional initiative, professionalism, and communication skills
  • Compose and distribute resident communications including newsletters, policy notices, and community updates aligned with brand tone
  • Record and produce board meeting minutes for both associations.
  • Lead planning and execution of resident events to strengthen engagement and culture.
  • Reconcile credit card transactions, ensuring accurate expense coding.
  • Oversee resident billing and payment processing.
  • Enforce community standards in accordance with governing documents.
  • Prepare internal reports and presentations that support board decisions and operational planning
  • Manage vendor-led preventative maintenance projects, including car stackers and mechanical equipment, ensuring timely completion and proper documentation
  • Support the engineering team in sourcing bids for high-level maintenance projects, helping evaluate proposals and coordinate timelines
  • Review and verify vendor certificates of insurance to ensure full compliance with building and HOA requirements.
  • Develop and implement standard operating procedures (SOPs) to streamline internal processes and improve team efficiency.

Concierge

Action Property Management
San Francisco, CA
08.2019 - 01.2021
  • Delivered exceptional service in a fully occupied 419-unit high-rise, balancing efficiency with high-touch hospitality
  • Managed amenity reservations, package tracking, and front desk operations to ensure a seamless resident experience
  • Collaborated with valet and building staff to coordinate guest arrivals and maintain service excellence

Front Desk Agent

Vagabond Hotel
Burlingame, CA
10.2016 - 08.2019
  • Handled check-ins, reservations, and guest inquiries with professionalism, empathy, and speed
  • Resolved escalated concerns and emergencies calmly, ensuring guest satisfaction
  • Supported smooth daily operations and upheld service quality standards

Administrative Assistant

Students Making a Change (SMAC)
San Francisco, CA
01.2016 - 08.2019
  • Provided administrative support to executive leadership, managing calendars, internal communication, and cross-functional coordination
  • Prepared presentations, reports, and event materials for public speaking engagements and advocacy meetings
  • Led travel and event logistics for staff and external partners, ensuring successful campaign execution

Education

Bachelor of Arts - Cinema

San Francisco State University
San Francisco, CA
05.2023

Skills

  • Administrative Operations
  • Executive Support
  • Calendar Management
  • Policy Writing
  • Event Planning
  • Resident & Community Relations
  • Conflict Resolution
  • Hospitality Service
  • Vendor Coordination
  • Technology Proficiency
  • Microsoft Office Suite
  • CINC
  • BuildingLink
  • Strong Room
  • Slack
  • Microsoft Teams

Core Skills

Executive Support, Calendar Management, Internal Communications, Policy Writing, Meeting Minutes, Event Planning, Conflict Resolution, Resident Engagement, Violation Enforcement, Hospitality Service, Vendor Coordination, Microsoft Office Suite, CINC, BuildingLink, Strong Room, Slack, Microsoft Teams

Timeline

Assistant General Manager

Seabreeze Property Management
04.2023 - Current

Concierge

Action Property Management
08.2019 - 01.2021

Front Desk Agent

Vagabond Hotel
10.2016 - 08.2019

Administrative Assistant

Students Making a Change (SMAC)
01.2016 - 08.2019

Bachelor of Arts - Cinema

San Francisco State University

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Helen Yasko