Helen Ye
Easley,SC
Summary
Detail-oriented and organized individual with knowledge in data entry, financial record keeping, and payroll processing. Proficient in Excel with strong analytical thinking skills, ensuring accuracy and efficiency in all tasks. A collaborative team player with a proven ability to manage multiple responsibilities under pressure while maintaining attention to detail and delivering exceptional results.
Overview
8
8
years of professional experience
Work History
Server
Poke Bros
07.2017 - Current
- Effectively managed multiple tasks by overseeing several tables at once, ensuring high-quality service and attention to detail.
- Utilized POS systems to process orders, manage billing, and handle adjustments accurately and efficiently.
- Coordinated with team members during high-demand periods to maintain smooth operations and deliver exceptional guest experiences.
- Maintained accurate cash handling and reconciliation practices at the end of shifts, ensuring that financial records aligned with transactions.
Front of House Staff Member
Panda Express
09.2024 - 11.2024
- Enhanced guest satisfaction by providing personalized menu recommendations and addressing inquiries with detailed knowledge of food preparation and ingredients.
- Skillfully resolved customer concerns promptly, maintaining professionalism and composure in high-pressure situations.
- Ensured accurate processing of transactions and maintained records of sales and payments, demonstrating strong attention to detail and organizational skills.
Education
Bachelor of Science - Accounting And Finance
Southern New Hampshire University
Manchester, NH01-2025
Skills
- Data Entry and Record Keeping
- Financial Statement Preparation
- Payroll Processing
- Excel Skills
- Analytical Thinking
- Team Player
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Front of House Staff Member
Panda Express
09.2024 - 11.2024
Server
Poke Bros
07.2017 - Current
Bachelor of Science - Accounting And Finance
Southern New Hampshire University
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