Helen Ymesgen
Seattle,WA
Summary
With a proven track record at Swedish Hospital, I excel in delivering top-notch housekeeping and patient care, demonstrating key strengths in health and safety protocols and empathetic patient support. My expertise in waste management and customer service has consistently enhanced operational efficiency and client satisfaction, showcasing a blend of hard and soft skills vital for high-stakes environments.
Overview
14
14
years of professional experience
Work History
Housekeeping
Swedish hospital
Seattle, WA
01.2020 - Current
- Coordinated housekeeping activities throughout the property.
- Performed general housekeeping duties such as sweeping, mopping, dusting.
- Stocked housekeeping carts with supplies necessary for cleaning tasks.
- knowledge of health and safety regulations.
- Ability to lift and carry heavy objects.
- collect and dispose of soiled line and medical waste.
Care Giver CNA
Sunrise Assisted Living
Seattle, WA
04.2013 - 12.2015
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Provided emotional support to clients during difficult times.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Supported bathing, dressing and personal care needs.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
Food Server and Cleaning
tongue point jobcorps school
Astoria, OR
04.2011 - 03.2013
- Assisted with customer requests and answered questions to improve satisfaction.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Set up tables and counters to prepare dining and serving areas.
- Assisted in opening and closing duties, such as cleaning and restocking.
- Stocked service areas with supplies during slow periods.
Education
High School Diploma -
Tongue Point Jobcorps Center
Astoria, OR03-2013
Skills
- Health and safety
- Patient monitoring
- Supply restocking
- Housekeeping techniques
- Waste management
- Customer service
Languages
English
Professional
tigrinya
Professional
Timeline
Housekeeping
Swedish hospital
01.2020 - Current
Care Giver CNA
Sunrise Assisted Living
04.2013 - 12.2015
Food Server and Cleaning
tongue point jobcorps school
04.2011 - 03.2013
High School Diploma -
Tongue Point Jobcorps Center
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