Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Edson Casimiro

Katy,TX

Summary

A vibrant and technically competent professional offering significant well-rounded mechanical and electrical aptitude, safety, inspection, troubleshooting, machine learning, IT support, automation, process efficiency, sales, customer service, quality control and assurance. Possess over ten years of information technical support experience. Proven abilities in multi-tasking and coordinating various activities under high pressure and time constraints. An articulate communicator who can build positive relationships at all levels.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service Technician

ImageNet Consulting
04.2024 - Current
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.

Construction Journeyman

Construction Craft
01.2021 - 02.2024
  • Examine and inspect work progress, equipment, and construction sites to verify safety and ensure that specifications are met
  • Supervise and coordinate and scheduled relate duties around the construction sites
  • Follow and ensured engineering drawing were followed and provided feedback when necessary
  • Support all the field operations and produce reports for stakeholders utilizing engineering principles
  • Coordinate and support all construction sites by ordering and procurement of equipment and personnel.

Service Technician

Majestic Dealership Services
01.2019 - 01.2021
  • Inspect and quality control all vehicles by ensuring States regulations
  • Ensure best quality of work throughout process daily while adhering to company's policies
  • Improve process efficiency by improving customer experience
  • Inspect and measure of materials and installation of items for conformance to Technical Design

Education

Associate degree - Business Information Systems

International University of Management
12.2012

Skills

  • Technical Support
  • Inspection
  • IT Support
  • Customer Service
  • Leadership
  • Mechanical and Electrical Aptitude
  • Mentorship/Coaching
  • Troubleshooting
  • Preventative Maintenance
  • Account Manager
  • Quality Assurance
  • Flexible
  • Construction Field Operations
  • Sales
  • Process Efficiency
  • Engineering Principles
  • Problem Solver
  • Quality Control
  • Interpersonal Skills
  • Self-Motivated
  • Technical Report
  • Multitasking
  • Hands on experience

Certification

  • Quality Control and Assurance
  • Customer Services
  • Operation System-End User Experience
  • Troubleshooting Machines
  • Intro Computer Science
  • Business Information System
  • Safety and Construction Field Ops
  • Data Analyzes and Interpretation
  • Customer Service
  • Document Digitalization
  • Microsoft Office
  • Machine with Mult-Function Display

Languages

Spanish
Full Professional
Portuguese
Native or Bilingual

Timeline

Service Technician

ImageNet Consulting
04.2024 - Current

Construction Journeyman

Construction Craft
01.2021 - 02.2024

Service Technician

Majestic Dealership Services
01.2019 - 01.2021

Associate degree - Business Information Systems

International University of Management

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Edson Casimiro