Helena Boyd
Summary
Dedicated healthcare professional with experience at Regional One Health Medical Center , adept in lab equipment operation and enhancing patient care. Demonstrated ability to improve efficiency and patient satisfaction through meticulous support and skillful handling of tasks. Expert in blood draw and maintaining high standards of venipuncture, contributing to superior patient outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Volunteer
Regional One Health Medical Center
08.2024 - 10.2024
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
Assistant
Professional Allied Health LLC
06.2024 - 10.2024
- Greeted patients and visitors with friendliness and professionalism.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Healthcare settings
Regional One Hospital
10.2022 - 06.2024
- Assisted in the admission, transfer, and discharge process for patients, ensuring a smooth transition between healthcare settings.
- Transported patients and helped with discharge procedures.
- Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
Education
Certificate - Phlebotomy
Professional Allied Health
Memphis, TN10-2024
High School Diploma -
Frayser High School
Memphis 05-2014
Skills
- Venipuncture technique
- Recording data
- Sample and specimen collection
- Blood collection
- Lab equipment operation
- Patient care
Accomplishments
2024 has been the year were I have gained what I have once gave up on and that was my completion of phlebotomy
Certification
- Certified Phlebotomy Technician (CPT) - National Healthcare Association (NHA).
- Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA).
Languages
English
Full Professional
Timeline
Volunteer
Regional One Health Medical Center
08.2024 - 10.2024
Assistant
Professional Allied Health LLC
06.2024 - 10.2024
Healthcare settings
Regional One Hospital
10.2022 - 06.2024
Certificate - Phlebotomy
Professional Allied Health
High School Diploma -
Frayser High School
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