HELENA CARTER
Slidell,LA
Summary
Accomplished Executive Pastor and Veterans Service Representative with a proven track record in organizational leadership and pastoral care. At Nations for Christ, revitalized ministries and spearheaded community service initiatives, demonstrating exceptional multicultural sensitivity and counseling skills. Expert in strategic planning and conflict resolution, significantly enhancing church growth and veteran support.
Overview
22
22
years of professional experience
Work History
EXECUTIVE PASTOR
NATIONS FOR CHRIST
10.2010 - 07.2024
- Built strong relationships with community partners to expand the church''s local impact and support network.
- Implemented effective conflict resolution strategies to maintain a harmonious atmosphere within the congregation.
- Delivered impactful messages rooted in biblical principles during weekly services and special events.
- Enhanced church growth by focusing on strategic planning, vision casting, and leadership development.
- Promoted a culture of continuous improvement by regularly evaluating ministry effectiveness and implementing strategic adjustments as needed.
- Mentored emerging leaders within the church body by providing training resources and personal guidance.
RATING VETERANS SERVICE REPRESENTATIVE
VETERANS BENEFITS ADMINISTRATION
10.2007 - 10.2010
- Conducted thorough research on claim-related issues, leading to more informed decisions on benefit entitlements.
- Maintained confidentiality and sensitivity when dealing with personal information, adhering to privacy laws and ethical standards.
- Managed high caseloads efficiently while maintaining attention to detail and accuracy in disability evaluations.
- Collaborated with interdisciplinary teams to accurately evaluate disability claims and determine appropriate ratings.
- Contributed to team success by sharing expertise in VA benefits administration during training sessions and workshops.
- Maintained accurate records of all veteran interactions, resulting in streamlined communication and improved case management.
- Worked closely with medical professionals to obtain necessary documentation for proper evaluation of disability claims.
SOCIAL WORK SERVICE ASSISTANT
DEPARTMENT OF DEFENSE
09.2002 - 06.2007
- Managed confidential case files of sensitive matters to include, but not limited to various types of abuse, neglect, mental health, post traumatic stress disorder and other combat related issues as well as family advocacy cases.
- Processed monthly statistics and supporting case files for monthly case review committee meeting.
- Coordinatedre findings of case review committee cases with applicable regulatory agencies to ensure optimal results.
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
Education
Diploma of Biblical Studies - Biblical Studies
INTERNATIONAL SCHOOL OF MINISTRY
Clearfield, UT08.2010
Master of Science - Human Relations
UNIVERSITY OF OKLAHOMA
WERZBURG, GERMANY12.2008
Bachelor of Science - Business Administration
TARLETON STATE UNIVERSITY
Stephenville, TX05.2002
Skills
- Vision Casting
- Community Service
- Organizational Leadership
- Pastoral Care
- Spiritual Guidance
- Multicultural Sensitivity
- Counseling
Timeline
EXECUTIVE PASTOR
NATIONS FOR CHRIST
10.2010 - 07.2024
RATING VETERANS SERVICE REPRESENTATIVE
VETERANS BENEFITS ADMINISTRATION
10.2007 - 10.2010
SOCIAL WORK SERVICE ASSISTANT
DEPARTMENT OF DEFENSE
09.2002 - 06.2007
Diploma of Biblical Studies - Biblical Studies
INTERNATIONAL SCHOOL OF MINISTRY
Master of Science - Human Relations
UNIVERSITY OF OKLAHOMA
Bachelor of Science - Business Administration
TARLETON STATE UNIVERSITY
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