Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Helena Demedeiros

Worcester,MA

Summary

Dedicated nursing professional with extensive experience in Alzheimer's care, geriatric support, and end-of-life care. Skilled in staff coordination, medication administration, and clear communication with patients, families, and interdisciplinary teams. Known for accurate documentation, dependable leadership, and a calm, compassionate approach.

Overview

4
4
Languages
26
26
years of professional experience

Work History

LPN Charge Nurse

NDHC
Worcester,MA
09.2006 - Current
  • Worked in Alzheimer's unit delivering a quality-driven care based on individual needs.
  • Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
  • Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
  • Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.
  • Updated patient medical records with services provided, health conditions, and response to treatments using PCC.
  • Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
  • Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
  • Streamlined medication administration processes for improved accuracy, reducing medication errors and ensuring patient safety.
  • Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
  • Enhanced staff morale by fostering a supportive work environment, recognizing outstanding performance, and addressing concerns effectively.
  • Delivered emotional support to patients and families during challenging times.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Increased patient satisfaction scores by consistently providing exceptional customer service and addressing concerns promptly.
  • Administered medications and treatments according to physician orders and facility protocols.
  • Provided compassionate end-of-life care, supporting patients and their families through difficult times.
  • Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.

Senior PCA

Salmon Health And Retirement
Westborough, MA
03.2001 - 03.2006
  • Monitored vital signs and reported condition changes promptly to nursing staff.
  • Supported mobility with transfers, repositioning, and safe ambulation using approved techniques.
  • Assisted residents with bathing, grooming, dressing, and toileting while preserving dignity and comfort.
  • Documented care activities and observations accurately in resident records and shift reports.
  • Responded to call lights quickly, addressing needs and escalating concerns appropriately.
  • Coordinated daily routines with nursing teams to maintain consistent resident care plans.
  • Mentored new care staff on safety practices, communication standards, and resident support techniques.
  • Maintained clean, organized rooms and equipment to promote safe, restful care environment.
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
  • Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Exhibited flexibility in adapting to changes in schedules or assigned duties while maintaining professionalism.

Education

No Degree - Practical Nursing

Quinsigamond Community College
Worcester, MA
08-2008

Associate of Arts - Foreign Languages And Literatures

UCL
Rio De Janeiro
05-1992

Skills

  • Vital signs monitoring
  • Nursing documentation
  • Geriatric care
  • Dementia knowledge and care
  • Mental health care
  • Alzheimer's care
  • Dependability
  • Work planning and coordination
  • Teamwork and collaboration
  • Excellent communication
  • Active listening
  • Responsible and dependable
  • End-of-life care

Languages

Spanish
Full Professional
Portuguese
Native or Bilingual
English
Native or Bilingual
Italian
Professional Working

Interests

  • Avid Reader
  • Animal Care
  • Mindfulness Practices
  • Passionate about balancing physical health with mental and emotional wellness
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Backpacking and Hiking
  • Road Trips

Timeline

LPN Charge Nurse

NDHC
09.2006 - Current

Senior PCA

Salmon Health And Retirement
03.2001 - 03.2006

No Degree - Practical Nursing

Quinsigamond Community College

Associate of Arts - Foreign Languages And Literatures

UCL