Overview
Work History
Education
Technical Skills
Timeline
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Helena Duffie

Charlotte,NC

Overview

2
2
years of professional experience

Work History

Sales Associate

Boem
Charlotte, NC
10.2022 - 08.2023
  • Aided customers to navigate the store, complete sales, and process returns.
  • Built attractive displays and merchandised products.
  • Created great customer experiences with personalized sales support, such as styling suggestions and holiday customizations with 10+ customers a day.
  • Informed customers of promotions and special offers to increase sales.
  • Suggested ideas for improving store operations and increasing profits.

European Wax Center
Charlotte, NC
01.2023 - 04.2023
  • Processed payments for guest stays and other services rendered.
  • Answered incoming calls from potential customers to answer questions about services, package deals, and future appointments.
  • Performed daily opening and closing procedures for the front desk including cash management duties.
  • Guaranteed guest satisfaction and positive experience through genuine, enthusiastic, and friendly interactions.

Crew Member

Zoes Kitchen
Charlotte, NC
09.2021 - 01.2022
  • Worked closely with managers and fellow crew members to prepare orders.
  • Cleaned, swept, and mopped food preparation and FOH areas.
  • Greeted customers upon arrival, provided menus, and answered questions regarding menu items.
  • Answered more than 10 phone calls a day promptly to provide accurate information about menu items or prices.

Education

Bachelor of Science - Retail Management

University of South Carolina - Columbia
Columbia, SC
04-2027

Technical Skills

  • Proficient in Microsoft Office
  • Social Media Skills

Timeline

European Wax Center
01.2023 - 04.2023

Sales Associate

Boem
10.2022 - 08.2023

Crew Member

Zoes Kitchen
09.2021 - 01.2022

Bachelor of Science - Retail Management

University of South Carolina - Columbia

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Helena Duffie