Helena Duffie
Charlotte,NC
Overview
2
2
years of professional experience
Work History
Sales Associate
Boem
Charlotte, NC
10.2022 - 08.2023
- Aided customers to navigate the store, complete sales, and process returns.
- Built attractive displays and merchandised products.
- Created great customer experiences with personalized sales support, such as styling suggestions and holiday customizations with 10+ customers a day.
- Informed customers of promotions and special offers to increase sales.
- Suggested ideas for improving store operations and increasing profits.
European Wax Center
Charlotte, NC
01.2023 - 04.2023
- Processed payments for guest stays and other services rendered.
- Answered incoming calls from potential customers to answer questions about services, package deals, and future appointments.
- Performed daily opening and closing procedures for the front desk including cash management duties.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic, and friendly interactions.
Crew Member
Zoes Kitchen
Charlotte, NC
09.2021 - 01.2022
- Worked closely with managers and fellow crew members to prepare orders.
- Cleaned, swept, and mopped food preparation and FOH areas.
- Greeted customers upon arrival, provided menus, and answered questions regarding menu items.
- Answered more than 10 phone calls a day promptly to provide accurate information about menu items or prices.
Education
Bachelor of Science - Retail Management
University of South Carolina - Columbia
Columbia, SC04-2027
Technical Skills
- Proficient in Microsoft Office
- Social Media Skills
Timeline
European Wax Center
01.2023 - 04.2023
Sales Associate
Boem
10.2022 - 08.2023
Crew Member
Zoes Kitchen
09.2021 - 01.2022
Bachelor of Science - Retail Management
University of South Carolina - Columbia