Helena Huggins- Kelly
Lauderhill
Summary
Adept at fostering positive team environments, my tenure at the Florida Department of Commerce showcased my commitment to customer service excellence and efficient time management. Leveraging a blend of strong interpersonal skills and meticulous attention to detail, I consistently enhanced operational productivity and team collaboration.
Overview
12
12
years of professional experience
Work History
ESR II
Florida Department of Commerce
10.2012 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively to provide exceptional customers service. Ensuring quality and production standards are met within the adjudication unit and company as a whole.
- Demonstrates respect, friendliness and willingness to help team members and leadership wherever needed.
- Assist with day-to-day operations, working efficiently and productively with all team members in areas such as shadowing, brainstorming, answering questions, handling adjudication late requests, escalated issues, special projects, etc.
- Managed time efficiently in order to complete all tasks within deadlines while showing leadership.
- Organize and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
Education
BBA - Business Administration
Kaplan University
Davenport, IA06-2008
Skills
- Positive Interpersonal Skills
- Collaborative Teamwork
- Customer service
- Reliable Team Player
- Effective Time Management
Timeline
ESR II
Florida Department of Commerce
10.2012 - Current
BBA - Business Administration
Kaplan University
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