Helena Johnson

- Responsible for overseeing and analyzing the performance of robotic systems; monitored system data and diagnostics, identified and resolved technical issues, and performed routine maintenance
- Collaborated with engineering teams to troubleshoot and enhance robotic processes and provided detailed reports on system performance and any issues encountered
- Provided technical assistance to IT; helped to resolve hardware and software issues, ensured smooth operation of computer systems and networks

- Diagnosed problems, offered solutions, and maintained documentation to support efficient troubleshooting and user satisfaction

- Handled customer transactions by scanning items, processing payments, and providing change; greeted customers, answered questions, and addressed any concerns they may have
- Ensured the checkout area remained clean and organized, managed returns and exchanges, and maintained accurate records of transactions and cash drawer
- Handled inquiries, processed returns and exchanges, resolved complaints, and assisted with product or service-related issues
- Provided support by answering questions, offering solutions, and ensuring accurate record keeping for all

- Selected and prepared online orders by accurately picking items from the shelves and ensuring they matched customer requests
- Handled inventory management by restocking items as needed and maintaining accurate records of picked and packed goods; communicated with customers regarding their orders and addressed any issues or discrepancies

- Provided tailored recommendations for skincare, makeup, and beauty products based on individual client needs and preferences
- Showed clients how to use various beauty products effectively, offering tips and techniques for optimal results
- Stayed updated win the latest bes be trent, predes, and indulery develope to preside relevant and luren
advice
- Assisted with and participate in store events, promotions, and beauty workshops
- Engaged with clients to understand their beauty goals and concerns, offering professional advice and solutions

- Processed customer transactions by scanning items, handling payments, and providing change; delivered customer service by greeting shoppers, answering inquiries, and assisting with product recommendations
- Maintained a clean and organized checkout area, manage returns and exchanges, and ensure accurate record-keeping and cash drawer balance at the end of my shift
- Assisted customers in selecting and applying cosmetics to achieve their desired look; offered personalized advice on makeup products and techniques, staying current with beauty trends and product knowledge to provide expert recommendations

- Demonstrated application methods, addressed individual needs, and ensured a positive shopping

- Responsible for processing payments using cash registers, scanning items, accepting payments, and providing change. I also engaged in customer service by greeting customers, answering questions, and offering product recommendations
- Maintained the checkout area's cleanliness, ensure shelves are stocked, and handle returns or exchanges, including issuing refunds or store credit; Administrative tasks were included such as counting the register drawer, maintaining receipts, records, and balancing the cash register at the end of each shift
- Assisted with order preparation by pulling, inspecting, and preparing merchandise for pick-up or delivery; replenish shelves and load products into customers' vehicles, including large items like appliances
- Verified invoices and ensured that deliveries were ready and properly loaded upon truck arrival