Helena Levi-Adams

Assisted in flight planning and execution of complex aviation missions, contributing to successful outcomes.

• Utilized advanced software programs to track flights accurately in real-time, enabling prompt responses to any arising issues or changes in circumstances.
• Supported operations by managing professional communications, tracking data, and managing records.
• Compiled data and prepared aviation operations and aviation safety reports.
• Maintained flight logs on incoming and outgoing flights and individual flights.
• Transmitted flight plans and arrival reports to flight and air traffic control centers.
• Posted and interpreted weather reports and decoded sequence reports.
• Reduced regulatory risks by acquiring documents, certificates, clearances, and approvals from appropriate agencies.
• Maintain accurate flight logs and records, ensuring compliance with regulatory requirements and facilitating seamless audits.
• Conducted comprehensive risk assessments before each mission, implementing necessary precautions to mitigate potential hazards.
• Adapted quickly to changes in mission parameters or operational requirements, and demonstrated position flexibility
• Managed flight schedules effectively, optimizing resource allocation for maximum productivity while maintaining safety standards.
• Researched and implemented new airfield operations technologies to boost workflows and maximize safety.
• Conducted departure and arrival briefings.
• Operated CAFRS (Centralized Aviation
  Flight Records System)
• Responsible for scheduling and dispatching tactical aircraft, mostly fixed-wing aircraft (UH-60; AH-64; CH-47) missions and making sure aircraft runs safely and efficiently. Coordinate flight plans, maintain flight logs, and alert crash crews of emergencies.
• Two deployments with 4th CAB (4th ID)

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Well-organized reception area with updated materials, sanitation, and compliance with COVID-19 restrictions.
• Responded to inquiries from callers seeking information.
• Answered central telephone system and directed calls accordingly.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
• Corresponded with clients through email, telephone, or postal mail.
• Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
• Restocked supplies and submitted purchase orders to maintain stock levels.
• Assisted with onboarding new clients and securing paperwork completion.
• Assisted in tax season planning of office events and meetings, ensuring smooth execution and positive outcomes.
• Welcomed customers with friendly greetings, answered general questions, gathered clients' nature of visits, and directed them to specific offices.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Organized, maintained, and updated information in computer databases.
• Scheduled, coordinated, and confirmed appointments and meetings.