Helena Matthews
Social Services
The Bronx,US
Summary
Offering strong foundation for making positive impact on youth through mentoring and program facilitation, with readiness to learn and grow in this field. Brings commitment to understanding adolescent development and effective communication techniques. Ready to use and develop mentoring and program planning skills in Youth Development role.
Overview
22
22
years of professional experience
Work History
Maintenance
Empire City Casino
Yonkers, New York
04.2013 - Current
- Clean areas of casino, dispose of garbage in accordance to facility regulations
- Remove broken or damaged slot machines
- Direct customers to desired areas of casino
- Maintain crowd control during live performances
- Responsible for documenting supplies and inventory
Rehabilitation Counselor
AHRC New York City
New York, New York
03.2015 - 09.2020
- Assisting with completion of daily tasks(i.e
- Preparing meals, cleaning, attending to hygiene needs)
- Providing oversight of all safety and health considerations for each client
- Develop a treatment plan for clients, in consultation with other professionals, such as physical therapists and psychologist
- Focusing on individual skill development and exploring the person's interest and hobbies
Childcare Provider
Shining Stars Daycare
The Bronx, New York
09.2008 - 12.2011
- Assisted children between the ages of 2 to 12 yrs old, with basic knowledge for age level skills and methods
- Provided lessons to children consisting of letters, numbers, shapes and colors
- Conducted homework, tutoring and recreational activities to school aged children
- Informed and clarified for parents and their families the facilities policies and resources
- Observe daily behavior of children and the progress of their learning skills
- Maintained accurate and complete documentation of children's information, ensured compliance with public agency regulations
Security Guard
Frontline Security
Queens, New York
03.2003 - 12.2005
- Conducted daily tours in and around domestic violence shelters
- Instructed monthly fire drills to maintain safety and security for woman children, visitors and staff
- Communicated through 2- way radio while ensuring all guest went to the appropriate departments
- Conducted daily hourly monitoring of elevators hallways, stairwells, and outer perimeters through cameras
- Supervised, coordinated, implemented and participated in special projects as necessary
- Responsible for accurate documentation of information and reported any significant change in behavior
Education
Early Childhood Development
Oneonta State Academy
Buffalo, NYSkills
- Cultural awareness in diverse teams
- Strong organizational skills
- Effective multitasking
- Exceptional communication skills
- Guidance for young individuals
- Empowerment through life skills coaching
- Emotional sensitivity
- Academic support
- Service-driven mindset
Timeline
Rehabilitation Counselor
AHRC New York City
03.2015 - 09.2020
Maintenance
Empire City Casino
04.2013 - Current
Childcare Provider
Shining Stars Daycare
09.2008 - 12.2011
Security Guard
Frontline Security
03.2003 - 12.2005
Early Childhood Development
Oneonta State Academy
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