Helena Nybakken
Hempstead,NY
Summary
I am a passionate and organized employee at any place of employment. I excel in fast paced and engaging work environments, and have learned from my experience working in customer service during the height of COVID that I handle high pressure environments well. I have a passion for politics stemming from my aim to create a safe and respectful environment for everyone.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hospitality Desk/Conference Supervisor
Hofstra University
Hempstead , New York
05.2023 - Current
- Monitored event progress in real-time and adjusted plans accordingly to ensure successful outcomes.
- Responded promptly to inquiries about upcoming events via email or telephone calls.
- Delegate tasks to desk representatives
- Stay up to date on conference and desk occurrences
- Monitor key distribution and return
- Communicate conference goings on with fellow supervisors and higher ups
Promise Leader (Volunteer Position)
Sandy Hook Promise
Hempstead, NY
02.2023 - Current
- Participate in a monthly gun violence prevention volunteer opportunities
- Emailing senators/congressmen
- Signing petitions
- Using social media to encourage donations
Obama Conference Student Guide
Hofstra University
Hempstead , NY
03.2023 - 03.2023
- Introduce conference guests to Hofstra's campus
- Direct conference guests to events
- Engage with guests about their work experience regarding the Obama Administration
- Ask compelling questions to our speakers
Cashire
Wegmans Food Supermarkets Inc.
Burlington , MA
04.2020 - 02.2023
- Welcomed customers, offering assistance to help find necessary store items.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Properly verified customer identification for alcohol or tobacco purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted with purchases, locating items and signing up for rewards programs.
High Ropes Instructor
Camp Wayne For Girls
Preston Park, PA
06.2022 - 07.2022
- Trained and certified to take campers on the high ropes course
- Worked with fellow bunk counselors to ensure the happiness and safety of a cabin of 40 campers
- Was responsible with diffusing any anxiety or conflict experienced by the campers, such as fear of heights or interpersonal tensions
Education
Some College (No Degree) - Political Science
Hofstra University
Hempstead, NY05.2024
High School Diploma -
Lexington High School
Lexington, MA06.2019
Skills
- Customer service
- Thorough knowledge of my place of employment
- Staff Management
- Operations Management
- Inventory Oversight
Certification
TIPS Trained - Trained to carefully and responsibly sell alcohol and tobacco.
Timeline
Hospitality Desk/Conference Supervisor
Hofstra University
05.2023 - Current
Obama Conference Student Guide
Hofstra University
03.2023 - 03.2023
Promise Leader (Volunteer Position)
Sandy Hook Promise
02.2023 - Current
High Ropes Instructor
Camp Wayne For Girls
06.2022 - 07.2022
Cashire
Wegmans Food Supermarkets Inc.
04.2020 - 02.2023
Some College (No Degree) - Political Science
Hofstra University
High School Diploma -
Lexington High School
TIPS Trained - Trained to carefully and responsibly sell alcohol and tobacco.
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