Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Ray

Los Angeles,CA

Summary

Dynamic and results-driven professional with over 8 years of experience in administrative support, behavioral health, and community service. Expertise in developing evidence-based therapeutic plans tailored to individual needs, utilizing cognitive-behavioral therapy techniques to address a wide range of behavioral challenges. Proven ability to foster patient engagement and build strong therapeutic rapport, ensuring sustained client success and positive outcomes. Committed to enhancing individual well-being through compassionate care and strategic interventions.

Overview

11
11
years of professional experience

Work History

In-Home Service Provider (Nanny)

UrbanSitter
04.2014 - Current
  • Provided individualized care, fostering development through educational play and structured routines.
  • Built strong relationships with children and parents through trust and clear communication.
  • Prioritized children’s safety, emotional well-being, and academic growth.

Administrative Assistant / Front Desk Receptionist

Teach Academy
12.2023 - 03.2025
  • Greeted and registered visitors managed a multi-line phone system
  • Scheduled appointments and coordinated staff calendars.
  • Processed invoices and tracked payment transactions.
  • Maintained files and confidential records both digitally and physically.
  • Supported new hire onboarding and handled daily office supply inventory.
  • Triaged incoming calls and escalated urgent situations with discretion.


  • Key Achievements:
  • Developed multitasking skills by supporting HR, operations, and front desk duties.
  • Built strong team collaboration and enhanced customer service proficiency.
  • Gained expertise in Microsoft Office and scheduling tools (e.g., Outlook).

School Aide / Behavioral Therapist

Maxim Healthcare Services
12.2019 - 11.2023
  • Supported clients with developmental disabilities by reinforcing learning goals.
  • Implemented behavior plans directed by Board Certified Behavior Analysts (BACB).
  • Promoted communication and life skills in educational and social settings.
  • Collected and graphed data to track behavioral progress and program success
  • Adapted strategies to changing behaviors and environments

Executive Assistant

MAXU LLC
02.2017 - 07.2019
  • Supported executive leadership through scheduling, travel planning, and meeting coordination.
  • Managed office communications and ensured seamless event and walkthrough logistics.
  • Maintained professionalism while liaising with sponsors and partners.

Education

Social Work

West Los Angeles College
Culver City, CA
06-2027

Skills

  • Employee of the Month/Quarter- Recognized for exceptional performance and dedication
  • Certificate of Appreciation- Awarded for service excellence in special needs support
  • Inclusive Environment Advocate- Commended for promoting empathy and inclusivity
  • Positive Parent/ Client Feedback - Consistently praised for nurturing client relationships

Timeline

Administrative Assistant / Front Desk Receptionist

Teach Academy
12.2023 - 03.2025

School Aide / Behavioral Therapist

Maxim Healthcare Services
12.2019 - 11.2023

Executive Assistant

MAXU LLC
02.2017 - 07.2019

In-Home Service Provider (Nanny)

UrbanSitter
04.2014 - Current

Social Work

West Los Angeles College

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