Helena Reed
Columbus
Summary
My objective is to ultimately find a career in serving the public. I believe my skills of being highly attentive, communicative and self-motivated will help me to achieve further experience that would reward me in the future in this environment. My experience in my former and present jobs have provided me the ability to work under pressure in highly stressful situations while maintaining professionalism. I am motivated to help others and stay involved with the community, as well as being dedicated to continual growth and learning.
Overview
10
10
years of professional experience
Work History
80 East Social Club and Events
03.2023 - Current
- Building relationships with high net-worth clientele in a private club setting
- Providing personalized service to repeat members, fostering long term rapport
- Anticipating client needs and preferences in a high-touch environment
- Engaging regularly with influential professionals across industries
- Providing tours of property and membership contracts to potential clients
Bartender
Roosevelt Room
Columbus, Ohio
12.2022 - Current
- Developing strong customer relations and communication skills.
- Utilizing fresh ingredients to prepare craft cocktails per menu specifications.
- Promoted a warm, fun atmosphere for guests and team members.
- Engaged guests with friendly conversation to build bar loyalty and encourage repeat business.
Bartender/Bottle Service
Privé Members and VIP Lounge
01.2022 - 02.2023
- Created a welcoming environment for guests and organized events to raise morale.
- Assisted fellow team members during high-volume periods by providing support where needed.
- Collaborated with waitstaff to efficiently serve large groups during busy times or special events.
- Kept customer numbers high by creating a fun atmosphere.
Cocktail Waitress/Bartender
Forty Deuce Café and Club
04.2020 - 01.2022
- Fostered a welcoming atmosphere by engaging with customers genuinely while maintaining professional boundaries.
Marketing Director
Boss Code Magazine
Columbus, Ohio
10.2017 - 02.2019
- Organized fashion shows, selected outfits, supported animal service projects, handled picture taking, editing, posting, and script development.
- Coordinated trade show participation, ensuring strong company representation.
- Oversaw development and implementation of social media strategies.
- Brought in guests with effective marketing strategies targeting specific demographics.
Event Coordinator
Columbus Editorial Society
Columbus, Ohio
03.2016 - 04.2017
- Organized and planned creative events for members.
- Oversaw event setup and teardown, ensuring all elements were executed according to plan.
- Executed events with consistently high standards of organization, service quality, and enthusiasm for client objectives.
- Served as primary point of contact for clients, addressing concerns or inquiries in a timely manner.
Education
Associate of Science - Emotional Intelligence
Next Level Trainings
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Hondros College of Real Estate
Associate of Arts - undefined
Columbus State Community College
01-2019
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Westerville North High School
01-2016
Skills
- Strong communication skills for client interactions
- Negotiation abilities to close deals effectively
- Customer relationship management to foster long-term connections
- Attention to detail in handling contracts and paperwork
- Ability to showcase property features effectively
- Adaptability to work in a dynamic and fast-paced environment
- Goal-oriented mindset to meet or exceed sales targets
- Problem-solving skills to address customer concerns and objections
- Ability to work quickly and efficiently while meeting high standards of presentation and attention
Timeline
80 East Social Club and Events
03.2023 - Current
Bartender
Roosevelt Room
12.2022 - Current
Bartender/Bottle Service
Privé Members and VIP Lounge
01.2022 - 02.2023
Cocktail Waitress/Bartender
Forty Deuce Café and Club
04.2020 - 01.2022
Marketing Director
Boss Code Magazine
10.2017 - 02.2019
Event Coordinator
Columbus Editorial Society
03.2016 - 04.2017
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Hondros College of Real Estate
Associate of Arts - undefined
Columbus State Community College
undefined
Westerville North High School
Associate of Science - Emotional Intelligence
Next Level Trainings