Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helena Roberson

Kinston,NC

Summary

Skilled Habilitation Technician with comprehensive experience in providing support to individuals with developmental and physical disabilities. Strong ability to develop and implement individualized habilitation plans that promote independence, skill development, and community integration. Demonstrate empathy, patience, and understanding while fostering positive relationships with clients and families. Proven track record of enhancing clients' quality of life through hands-on assistance, therapeutic techniques, and effective communication skills.

Overview

12
12
years of professional experience

Work History

Habilitation Technician

Caswell Developmental Center
Kinston, NC
01.2017 - Current
  • Provided individualized habilitation services to clients according to their Individual Service Plans.
  • Taught daily living skills including money management, communication, problem solving, and self-advocacy.
  • Developed and implemented behavior plans for individuals with challenging behaviors.
  • Conducted assessments of abilities, interests, needs and preferences of clients.
  • Encouraged independence in individuals by providing opportunities for decision making within their capabilities.
  • Assisted in the development of leisure activities that promoted physical health and well-being.
  • When the charge person is absent or there was a vacancy, I filled in to include priming sheets and delegating tasks for the day.
    Making sure TARS were filled in and filled out correctly.
    Ensuring clients were adequately and appropriately dressed.
    Laundry and sanitizing completed by staff.

Customer Sales Associate/Key Holder Supervisor

It's Fashion Metro
Kinston, NC
09.2012 - 11.2019
  • Greeted customers in a friendly and professional manner.
  • Assisted customers with product selection, ensuring the correct size and color was selected.
  • Organized merchandise displays to maximize visibility of featured items.
  • Developed relationships with regular customers by providing exceptional service during each interaction.
  • Operated cash register and barcode scanner to process customer sales.
  • Implemented visual merchandising standards, creating attractive displays to increase sales.
  • Adhered to loss prevention policies, identifying and reporting potential security issues.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.

Education

High School Diploma -

Kinston High School
Kinston, NC
06-2009

Some College (No Degree) - Political Science/ Secondary Education

Elizabeth City State University
Elizabeth City, NC

Skills

  • Behavior Modification
  • Activity Planning
  • Personal Hygiene Assistance
  • Behavior Management
  • Creativity and Innovation
  • Crisis Management

Timeline

Habilitation Technician

Caswell Developmental Center
01.2017 - Current

Customer Sales Associate/Key Holder Supervisor

It's Fashion Metro
09.2012 - 11.2019

High School Diploma -

Kinston High School

Some College (No Degree) - Political Science/ Secondary Education

Elizabeth City State University
Helena Roberson