Helena Santiana
171 Yale Dr Rancho Mirage, CA,USA
Summary
Certified Hemodialysis Technician with extensive experience in clinical and outpatient settings, adept at managing patient care, and enhancing comfort during procedures. Proficient in operating dialysis equipment, performing venipuncture, and adhering to safety protocols. Recognized for excellent patient education and collaboration with healthcare teams to ensure high-quality care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Hemodialysis Technician
DaVita
Cathedral City, CA
03.2022 - Current
- Ensured all equipment was sterilized and maintained in accordance with safety protocols.
- Applied infection control measures during machine setup and patient preparation.
- Monitored and documented vital signs, reporting issues to the nursing staff.
- Educated patients on treatment processes, and provided emotional support.
- Collaborated with team members to resolve patient care issues efficiently.
- Quickly responded to alarms from hemodialysis machines, efficiently troubleshooting issues as needed.
- Managing emergency situations that arose during dialysis treatments to ensure patient safety and treatment continuity.
Extern - Patient Care Technician (PCT)
DaVita Kidney Care
Cathedral City, CA
02.2022 - 03.2022
- Company Overview: Provides in-center hemodialysis, patient education, and dietary guidance to help people better manage their kidney disease.
- Gathered patient data, such as temperature, blood pressure, and weight.
- Escorted the patients to and from the scale, to their dialysis chair.
- In charge of cleaning machines and patient stations with a bleach solution between shifts.
- Assisted the PCT by tearing down, priming, testing, and recirculating dialysis machines.
- Made dialysis 'on/off' packs for the next treatment day.
- Provides in-center hemodialysis, patient education, and dietary guidance to help people better manage their kidney disease.
CASHIER/INVENTORY CLERK
SHF Enterprises
Manila, Philippines
01.2008 - 01.2013
- Operated cash register for cash, check, and credit transactions efficiently.
- Stocked merchandise according to store layouts to enhance presentation.
- Priced items and conducted inventory checks to maintain stock accuracy.
- Resolved customer relations issues according to company policies with professionalism.
- Welcomed customers into store, assisting with item location and inquiries.
Education
Some College (No Degree) - Medical Assisting
San Joaquin Valley College
Visalia, CA03-2022
Bachelor of Science - Biology
University of California, Santa Barbara
Santa Barbara, CA06-2021
Associate of Science - Biology
College of The Desert
Palm Desert, CA05-2019
Skills
- Infection control standards
- Patient monitoring and care
- Team collaboration skills
- Emergency response protocols
- Patient education strategies
- Vital signs assessment
- Customer service excellence
- Problem solving abilities
- Attention to detail
- HIPAA compliance
- Documentation accuracy
- Venipuncture and phlebotomy techniques
- Safety monitoring practices
- CPR and Basic Life Support (BLS) certified
- Quality assurance methods
- Equipment maintenance
- Specimen handling procedures
Certification
- Certified Hemodialysis Technician
- CPR & Basic Life Support (BLS) Certified
Languages
English
Native/ Bilingual
Filipino
Native/ Bilingual
Professional References
- Merv Alawas - Registered Nurse at DaVita Dialysis
Contact: 30885 Date Palm Dr, Cathedral City, CA 92234
Phone Number: (347) 686-4460
- Arlene Sese - Registered Nurse at DaVita Dialysis
Contact: 30885 Date Palm Dr, Cathedral City, CA 92234
Phone Number: (760) 799-9463
- Brian Agbayani - Former Registered Nurse at DaVita Dialysis
Phone Number: (760) 408-8493
Timeline
Certified Hemodialysis Technician
DaVita
03.2022 - Current
Extern - Patient Care Technician (PCT)
DaVita Kidney Care
02.2022 - 03.2022
CASHIER/INVENTORY CLERK
SHF Enterprises
01.2008 - 01.2013
Some College (No Degree) - Medical Assisting
San Joaquin Valley College
Bachelor of Science - Biology
University of California, Santa Barbara
Associate of Science - Biology
College of The Desert
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