Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helena Segoviano

Los Angeles,CA

Summary

Experienced with assisting in academic and administrative tasks, ensuring seamless operations. Utilizes organizational skills to manage schedules, resources, and communications effectively. Knowledge of fostering supportive and collaborative environment for students and faculty.

Overview

9
9
years of professional experience

Work History

Key Holder

SoulCycle
08.2024 - 06.2025
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Swept and mopped floors, wiped windows and fixtures during shifts and closing to maintain organized and tidy store.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.

Student Assistant

South Coast College
12.2022 - 08.2023
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
  • Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.

Server

Love At First Bite Catering
09.2022 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Crew Member

Trader Joe's
03.2016 - 08.2016
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of the store to promote clean and safe environment.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience.

Education

Early Childhood Education

Loyola Marymount University
Los Angeles, CA
06-2027

Early Childhood Education

Pasadena City College
Pasadena, CA
06-2025

Court Reporting

South Coast College
Orange, CA
06-2023

High School Diploma -

Edison High School
Huntington Beach, CA
06-2019

Skills

  • Customer service
  • Cash handling accuracy
  • Training and mentoring
  • Workplace safety
  • Inventory monitoring
  • Multitasking and prioritizing

Timeline

Key Holder

SoulCycle
08.2024 - 06.2025

Student Assistant

South Coast College
12.2022 - 08.2023

Server

Love At First Bite Catering
09.2022 - 12.2022

Crew Member

Trader Joe's
03.2016 - 08.2016

Early Childhood Education

Loyola Marymount University

Early Childhood Education

Pasadena City College

Court Reporting

South Coast College

High School Diploma -

Edison High School

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