Helena Solaja
El Segundo,CA
Summary
As a dedicated college student who excels in dynamic and busy environments, I bring a strong work ethic and a passion for overcoming challenges. My varied roles, encompassing responsibilities as a babysitter, hostess, and take-out server, along with successful experiences as a photographer/videographer, have collectively honed my ability to efficiently manage multiple tasks while maintaining a positive and constructive attitude. Whether orchestrating guest experiences, ensuring seamless take-out services, nurturing the well-being of children, or capturing meaningful moments through my lens, I've cultivated a proactive mindset that aligns seamlessly with the demands of a bustling workplace. Currently pursuing a degree in computer science, I am eager to apply my analytical and problem-solving skills to practical scenarios. I am enthusiastic about leveraging my combined experiences in hospitality, childcare, and technical proficiency to contribute effectively to a professional setting, emphasizing teamwork and viewing challenges as valuable opportunities for personal and professional growth.
Overview
4
4
years of professional experience
Work History
Hostess and Takeout
California Pizza Kitchen
04.2022 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Enhanced customer satisfaction by taking accurate and timely phone orders for takeout.
- Expedited order processing for reduced wait times and increased customer satisfaction.
- Maintained a clean and organized work area, ensuring efficient service throughout the shift.
- Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
- Increased repeat business through friendly interactions and prompt attention to special requests.
- Verified orders before handing them over to customers, ensuring accuracy and reducing complaints.
- Processed customer payments and balanced cash drawers.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Stored food in designated containers and storage areas to prevent spoilage.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Supported needs of a dedicated team of 20-person wait staff who attended to specific needs of countless customers daily for a casual dining restaurant with social relevancy and intentionality.
Photographer/Videographer
Photographers
03.2020 - Current
- Captured stunning images by utilizing various lighting techniques and creative compositions.
- Enhanced client satisfaction through exceptional editing skills, resulting in repeat business and referrals.
- Showcased diverse photography styles for clients to choose from, increasing portfolio versatility.
- Managed multiple projects simultaneously by prioritizing deadlines and maintaining excellent organization.
- Enhanced video production quality by utilizing advanced editing techniques and software.
- Streamlined workflow for faster project turnaround times by implementing efficient organizational systems.
- Contributed to creative process through original ideas and inspiration.
- Collaborated with team members to develop content and message of over 2 hours of footage
Babysitter
Babysit
06.2020 - 02.2022
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated with parents regarding children's progress and development, raising any issues.
- Planned fun outings and educational activities to keep children entertained.
- Stayed current on toy and child-related recalls and safety warnings.
- Identified warning signs of emotional and developmental problems in children.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Taught children basic life skills, manners and personal hygiene.
- Promoted language development skills through reading and storytelling.
Education
No Degree - Computer Science
Santa Monica College
Santa Monica, CAHigh School Diploma -
El Segundo High School
El Segundo, CA06.2021
Skills
- Event Planning
- Customer Service
- Reliability
- Strong Work Ethic
- Project Coordination
- Problem Solving
- Time Management
- Attention to Detail
- Critical Thinking
- Programming Languages
My hobbies are photography/videography, tennis, hiking, and drawing.
I have a diverse range of hobbies that keep my creative and active side engaged. I find joy in capturing moments through photography and videography, allowing me to express my unique perspective. Tennis serves as both a physical and mental outlet, providing a dynamic and competitive way to stay fit. Hiking offers a peaceful escape into nature, allowing me to explore new trails and appreciate the beauty of the outdoors. Finally, drawing allows me to unwind and express my imagination on paper, adding an artistic dimension to my pursuits. Together, these hobbies contribute to a well-rounded and fulfilling lifestyle.
Timeline
Hostess and Takeout
California Pizza Kitchen
04.2022 - Current
Babysitter
Babysit
06.2020 - 02.2022
Photographer/Videographer
Photographers
03.2020 - Current
No Degree - Computer Science
Santa Monica College
High School Diploma -
El Segundo High School
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