Helena Trujillo
Albuquerque,NM
Summary
At Albuquerque Academy, I excelled in maintaining pristine environments, leveraging my expertise in facility maintenance and chemical handling. My strong work ethic and ability to work independently, coupled with a focus on enhancing safety and reducing waste, significantly improved operational efficiency. Renowned for my attention to detail and problem-solving skills, I fostered positive relationships and a hygienic learning atmosphere.
Overview
10
10
years of professional experience
Work History
Custodian
ALBUQUERQUE ACADEMY
10.2022 - Current
- Updated safety signage to inform others of wet floors or hazards.
- Conducted minor repairs to fixtures by replacing light bulbs and fixing leaks.
- Collected and disposed of trash by following proper disposal procedures.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Checked in and stocked inventory throughout facility.
- Reduced waste through efficient use of cleaning supplies and equipment.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
- Reported vandalism or other damage to property to supervisor.
- Streamlined facility maintenance by promptly addressing minor repairs.
- Streamlined communication with management regarding maintenance needs, leading to quicker resolution times.
- Fostered positive relationships with building occupants, enhancing cooperation in maintaining clean environment.
- Increased efficiency in cleaning routines by implementing color-coded microfiber system.
- Reduced supply costs through efficient inventory management and judicious use of cleaning supplies.
- Contributed to reduction in complaints related to facility maintenance, regularly inspecting areas for upkeep.
- Bolstered security measures, regularly checking doors and windows for proper closure after hours.
- Reduced instances of pest infestations by overseeing strict waste disposal and storage policy.
- Improved operational efficiency by organizing storage areas for easy access to cleaning supplies and tools.
- Ensured hygienic environment by adhering to sanitation protocols in restrooms and kitchen areas.
- Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Conducted minor repairs to prevent disruptions, fixing leaks and replacing light bulbs.
Caregiver
Consumer Direct Care Network New Mexico
01.2017 - 03.2021
- Provided companionship and emotional support by engaging in meaningful conversations and activities.
- Created engaging activities that stimulated mental and physical wellness of clients.
- Delivered personal care services, promoting dignity and respect for individuals.
- Coordinated transportation and errands to support client independence and mobility.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Sales Associate
Bed Bath & Beyond
08.2015 - 10.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Conducted product demonstrations to highlight features and benefits, influencing purchase decisions.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Moriarty High School
Moriarty, NMSkills
- Work independently
- Responsible and dependable
- Customer service
- Attention to detail
- Problem-solving
- Team collaboration
- Customer service-focused
- Chemical handling
- Facility maintenance
- Lock and key management
- Multitasking and organization
- Excellent communication skills
- Strong work ethic
- OSHA compliance
- Teamwork and collaboration
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Cash handling
- Conflict resolution
- Upselling
- Professional demeanor
- Payment processing
Timeline
Custodian
ALBUQUERQUE ACADEMY
10.2022 - Current
Caregiver
Consumer Direct Care Network New Mexico
01.2017 - 03.2021
Sales Associate
Bed Bath & Beyond
08.2015 - 10.2017
Moriarty High School
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